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Head of Retail Network
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Mobile Banker
3 months ago
The Opportunity
As a Mobile Banker for the vibrant, diverse Brisbane region, you'll be at the forefront of our commitment to helping all Australians own their own homes.
With our strong brand, clever propositions, and award-winning service and support, you'll have the tools you need to attract and retain customers.
In the role, you'll continue to build upon your existing and ever-growing network and actively promote Great Southern Bank's products and services, meeting people wherever they are and guiding them to where they want to go.
As a natural relationship builder, you'll thrive in our energetic business development team, working collaboratively to find nimble solutions that deliver better value banking solutions for our customers.
Key areas of focus include:
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Customer Service:Responsible for providing excellent customer service, including answering questions, resolving issues, and providing information about banking services.
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Sales and Marketing: Large part of the role is promoting banking services and products, such as loans, credit cards, and savings accounts. You will work to acquire new customers and build long-term relationships with existing customers.
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Financial Analysis: You will analyse financial data to help customers make informed decisions about their finances. Provide financial advice, help customers understand their credit scores, and provide guidance on how to improve financial health.
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Compliance: Ensure that all banking activities are compliant with relevant laws and regulations. They must also ensure that customer data and financial information are kept secure and confidential.
About you
To be successful in this role, you'll need to be business savvy, results-driven, and customer-focused.
With demonstrated experience in mortgage lending and retail banking sales, you'll have exceptional interpersonal and communication skills, and be able to problem solve complex financial problems.
Overall, a Mobile Banker must be knowledgeable about banking products and services, have excellent communication skills, be comfortable using technology, and be committed to providing exceptional customer service.
Make an impact
Join us at Great Southern Bank and make a difference in the lives of over 380,000 Australians With over 75 years of experience putting our customers first, we're proud to be customer-owned and focused on helping all Australians achieve homeownership.
As we continue to grow and invest in technology, products, and people, we're seeking motivated and enthusiastic individuals to join our winning customer team.
We're committed to investing in our people We offer an extensive range of training and development programs, along with employee benefits such as discounted financial and insurance products, health and wellness programs, and unique leave options.
We believe that a supportive and inclusive workplace is central to upholding our great culture, where people feel valued, connected, and respected.
**Next steps