Current jobs related to Manager Compliance Incidents - Sydney, New South Wales - Westpac Group


  • Sydney, New South Wales, Australia Mable Full time

    About the RoleMable is seeking a highly skilled and dedicated professional to join our team as an Incident and Complaints Manager. This role plays a crucial part in enhancing the overall quality of care and client satisfaction within our organization.Key ResponsibilitiesIncident ManagementDevelop and implement effective incident management procedures and...


  • Sydney, New South Wales, Australia Mable Full time

    About the RoleMable is seeking a highly skilled professional to join our team as an Incidents and Complaints Manager. This role plays a crucial part in enhancing the overall quality of care and client satisfaction within our organization.Key ResponsibilitiesIncident ManagementDevelop and implement effective incident management procedures and...


  • Sydney, New South Wales, Australia Mable Full time

    About the RoleMable is seeking a highly skilled professional to join our team as an Incidents and Complaints Manager. This role plays a crucial part in enhancing the overall quality of care and client satisfaction within our organization.Key ResponsibilitiesIncident ManagementDevelop and implement effective incident management procedures and...


  • Sydney, New South Wales, Australia Mable Full time

    About the RoleMable is seeking a highly skilled and dedicated professional to join our team as an Incidents and Complaints Manager. This role plays a crucial part in enhancing the overall quality of care and client satisfaction within our organization.Key ResponsibilitiesDevelop and implement effective incident management procedures and protocols.Monitor,...


  • Sydney, New South Wales, Australia Mable Full time

    Incident and Complaints SpecialistMable is seeking an experienced Incident and Complaints Specialist to join our team. As an Incident and Complaints Specialist, you will play a critical role in ensuring the delivery of high-quality services to our clients and support providers by effectively managing incidents and complaints in accordance with regulatory...


  • Sydney, New South Wales, Australia Mable Full time

    About MableMable is a leading online platform connecting individuals with disability and aged care support to independent support workers. Our mission is to empower Australians to live their best lives by providing high-quality care and support services.Job SummaryWe are seeking an experienced Incident and Complaints Specialist to join our team. As an...


  • Sydney, New South Wales, Australia Zip Co Full time

    About the RoleWe are seeking a highly skilled Incident Manager to join our team at Zip Co. As an Incident Manager, you will play a critical role in ensuring the effective management of issues and incidents across our business.Key ResponsibilitiesIssue and Incident Management: Provide oversight and management of issues and incidents across the business,...


  • Sydney, New South Wales, Australia Mable Full time

    About the RoleMable is seeking a highly skilled and dedicated professional to join our team as an Incident and Complaints Manager. This role plays a crucial part in enhancing the overall quality of care and client satisfaction within our organization.Key ResponsibilitiesIncident ManagementDevelop and implement effective incident management procedures and...


  • Sydney, New South Wales, Australia Commonwealth Bank of Australia Full time

    About the RoleWe are seeking a highly skilled Incident Response Manager to join our Cyber Detection and Response team. As a key member of our team, you will be responsible for leading and managing major and critical incidents, as well as guiding and mentoring Incident Responders across your crew.Key ResponsibilitiesAnalyse data and logs to establish context...


  • Sydney, New South Wales, Australia Mable Full time

    About the Role at MableMable is seeking a highly skilled Incident and Complaints Resolution Specialist to join their team. As a key member of the organization, you will play a critical role in ensuring the delivery of high-quality services to clients and support providers by effectively managing incidents and complaints in accordance with regulatory...


  • Sydney, New South Wales, Australia Datadog Full time

    About the RoleThis is a challenging opportunity to join Datadog's Global Support Engineering organization as an Incident and Escalation Manager. The Incident and Escalation Management team (IEM) plays a critical role in ensuring a seamless customer experience during incidents and critical moments.Key ResponsibilitiesDrive the resolution of incidents and...


  • Sydney, New South Wales, Australia ServiceNow Full time

    Job SummaryWe are seeking a highly skilled and experienced Major Incident Manager to join our team at ServiceNow. As a key member of our Global Technical Support team, you will be responsible for managing the resolution of technical problems with serious consequences to our customers and our organization.Key ResponsibilitiesDrive Incidents to Resolution:...


  • Sydney, New South Wales, Australia Mable Full time

    Incident and Complaints Manager Role at MableMable is a leading online platform connecting Australians with disability and aged care support to independent support workers. We're seeking a highly skilled and dedicated professional to join our team as an Incident and Complaints Manager.Key ResponsibilitiesAs an Incident and Complaints Manager, you will be...


  • Sydney, New South Wales, Australia ServiceNow Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior Incident Manager to join our team at ServiceNow. As a key member of our Global Technical Support team, you will be responsible for managing critical customer situations and ensuring timely and accurate communication with stakeholders.Key ResponsibilitiesDrive incidents to resolution and ensure...


  • Sydney, New South Wales, Australia ServiceNow Full time

    Job DescriptionJob Summary:We are seeking a highly skilled and experienced Senior Incident Manager to join our team at ServiceNow. As a key member of our Global Technical Support team, you will be responsible for managing critical customer situations and driving incident resolution to ensure timely and accurate customer and executive-level communications.Key...


  • Sydney, New South Wales, Australia Servicenow Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Incident Manager to join our Global Technical Support team at ServiceNow. As a key member of our team, you will be responsible for managing the resolution of technical problems with serious consequences to our customers and the company.Key ResponsibilitiesDrive incidents to resolution and...

  • Lead Privacy Counsel

    3 weeks ago


    Sydney, New South Wales, Australia Atlassian Full time

    About the RoleAt Atlassian, we empower our employees to choose their work environment, whether it be in an office, from home, or a hybrid model. This flexibility allows our team members to better manage their personal and professional commitments. We are able to hire talent in any country where we maintain a legal presence, and our interview and onboarding...


  • Sydney, New South Wales, Australia ServiceNow Full time

    Job DescriptionJob Summary:We are seeking a highly skilled and experienced Senior Incident Manager to join our team at ServiceNow. As a key member of our Global Technical Support team, you will be responsible for managing critical customer situations and ensuring timely and accurate communication with customers and executive-level management.Key...


  • Sydney, New South Wales, Australia Servicenow Full time

    Job Title: Senior Incident ManagerAt ServiceNow, we're seeking a highly skilled Senior Incident Manager to join our team. As a key member of our Global Technical Support team, you'll be responsible for managing critical customer situations and driving incident resolution.Key Responsibilities:Drive the ServiceNow Major Incident Management Process for critical...


  • Sydney, New South Wales, Australia ServiceNow Full time

    Job DescriptionServiceNow is seeking a highly skilled Senior Incident Manager to join our Global Technical Support team. As a key member of our team, you will be responsible for managing the resolution of technical problems with serious consequences to ServiceNow or our customers.The ideal candidate will have a minimum of 5 years of experience in...

Manager Compliance Incidents

3 months ago


Sydney, New South Wales, Australia Westpac Group Full time

How will I help?

This role is responsible for assisting to manage the compliance assessment and breach reporting process across Westpac.

Work collaboratively and in support of the Executive Manager, Compliance Incidents within the Enterprise Compliance, Compliance Incidents team to:

  1. Undertake compliance assessments and make breach determinations against a wide cross section of matters impacting a range of potentially reportable areas of obligation.
  2. Monitor compliance assessments (including timeliness), including the status of compliance assessments, investigation reports and breach reports.
  3. Assist in the triage process to ensure that compliance incidents are allocated and assessed by the relevant teams across Westpac.
  4. Assist in the provision of insights/oversight to the Divisional Compliance teams and relevant business units.
  5. Escalate material matters/breaches to the CCO, Enterprise Compliance and Regulatory Disclosure Forum as required.
  6. Assist the Executive Manager with team operational activities and coaching and mentoring of Managers as required.

What's in it for you?
You'll play an important and significant part in the future of a business that has been around for 200 years and be instrumental in achieving our purpose of helping Australians succeed. So, we'll back you in the development of your career, with internal career prospects and flexible working. You'll also be backed by a fantastic team of people in a can-do, supportive structure.

What do I need?

To be successful in the role the successful candidate will have:

  • 7+ years' experience in financial services
  • Prior senior manager level experience in Compliance, Operational/Enterprise Risk, Assurance or Legal
  • Excellent analytic skills with the ability to identify underlying trends and themes.
  • Expertise in managing compliance risks in a large financial services business or digital business and knowledge of relevant underlying obligations.
  • Good judgment
  • Demonstrated experience in developing strong stakeholder relationships and the ability to work with stakeholders in investigating compliance impacts and root causes.
  • Strong expertise in the use of Excel

What's it like to work there?
We aim to provide one big, supportive team of people who love helping others succeed. As an equal opportunity employer, we're proud to have created a culture and work environment that values diversity and flexibility – and champions equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility – and champions inclusion.

How do I Apply?
Start here. Just click on the APPLY or APPLY NOW button.

At Westpac we are committed to providing a supportive culture and creating diverse, inclusive, and accessible workplaces, branches, products and services for our customers, employees, and community. This role is open to experienced candidates seeking a discussion around workplace flexibility. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply. If you have questions about the recruitment process, please email

Do you need reasonable adjustments during the recruitment process?

We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please call Option 2.3 or email

Please ensure you have spoken to your People Leader before submitting your application.

Our people are our highest priority, and we are committed to placing our redeployees in available roles before we review other applicants.