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Incident Manager, Enterprise Risk Specialist

2 months ago


Sydney, New South Wales, Australia Zip Co Full time
About the Role

We are seeking a highly skilled Incident Manager to join our team at Zip Co. As an Incident Manager, you will play a critical role in ensuring the effective management of issues and incidents across our business.

Key Responsibilities
  • Issue and Incident Management: Provide oversight and management of issues and incidents across the business, ensuring compliance with enterprise risk frameworks and policies.
  • Risk Assessment and Mitigation: Conduct thorough risk assessments to identify potential issues and develop strategies to mitigate risks.
  • Reporting and Communication: Develop and maintain accurate and timely reports on issues and incidents, providing regular updates to stakeholders.
  • Collaboration and Stakeholder Management: Work closely with business leaders and teams to identify and resolve issues, ensuring effective communication and stakeholder management.
  • Training and Development: Develop and implement training programs to ensure organizational awareness and understanding of issue and incident management.
Requirements
  • 7+ Years of Experience: Proven experience in compliance and risk management, with a strong understanding of enterprise risk frameworks and policies.
  • Strong Analytical and Problem-Solving Skills: Ability to analyze complex issues and develop effective solutions.
  • Excellent Communication and Interpersonal Skills: Strong communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels.
  • Experience with Policy Development and Implementation: Proven experience in developing and implementing policies and procedures.
What We Offer
  • Competitive Salary and Benefits: A competitive salary and benefits package, including 25 days paid leave annually.
  • Opportunities for Growth and Development: Opportunities for career growth and development, with a focus on employee well-being and satisfaction.
  • Diverse and Inclusive Work Environment: A diverse and inclusive work environment, with a commitment to equal opportunities and accessibility.