Learning Experience Designer

2 weeks ago

Bella Vista, New South Wales, Australia Supply Chain Full time

About Woolworths Group


Woolworths Group is a food and everyday needs retailer united by the shared purpose of creating better experiences together for a better tomorrow.

With more than 1,400 stores across its Woolworths Supermarkets, Countdown Supermarkets (New Zealand) and BIG W brands, and fast-growing eCommerce businesses, Woolworths Group is Australia and New Zealand's largest retailer.

A top 10 company on the Australian Securities Exchange (ASX), Woolworths Group employs more than 180,000 team members and serves more than 20 million customers a week.


  • Build capability and learning solutions to drive our strategy
  • Fully flexible, hybrid working arrangements on offer
  • Full time permanence opportunity

About The Role


This role exists to provide innovative and engaging learning experiences for our team members, so that our team has the capabilities they require to deliver exceptional customer experiences.


As our Learning Experience Designer, you will work with stakeholders and in cross functional project groups to understand and clarify learning needs, build learning experiences, and measure the impact of those learning experiences.


You will translate strategy and process into innovative learning outcomes, delivering materials, tools, and resources to support facilitated and digital delivery methods.

A summary of responsibilities will include, however not be limited to:

  • Working with stakeholders and in cross functional project groups to understand and clarify learning needs, create problem statements, gain insights from your learning audience, develop success criteria, and identify and mitigate any constraints
  • Gain insights into user needs by spending time in their environment
  • Collaborating with Technical experts to develop and validate course content
  • Designing learning solutions that are humancentred and goal orientated
  • Developing learning materials for virtual or face to face instructor led sessions, eLearning modules, training videos, quick reference guides and assessment tools.
  • Developing graphics and assets to support learner experience
  • Iterating and refining existing content
  • Identifying, collecting & analysing data to inform performance consulting, design, development and impact of the learning experiences you're responsible for
  • Identifying opportunities and problems, contributing insights and adding value wherever you can across people capability
  • Collaborating with, and contributing to, a passionate Chapter of learning professionals to ensure consistent and aligned learning experiences to our ecosystem
  • Contributing to the review and ongoing development of guiding principles, learning design standards, implementation methodology, tools and templates

About You
We are looking for a self-sufficient and resilient individual who demonstrates a natural curiosity in the work they do.

Together with experience in a similar role, we are seeking the following skills and experience:

  • Handson experience in content development
  • Strong working knowledge of instructional and digital learning design models
  • Proficiency in the use of digital learning tools: Articulate 360 (Rise, Storyline and Studio), Vyond, Camtasia or similar
  • Experience with emerging tech trends for meaningful content creation (e.g., webbased Learning Platforms, Social Learning, Gamification, Virtual Reality, Augmented reality, and HTML5)
  • An ability to communicate complex concepts and processes using clear, simple language and visuals to a broad range of stakeholders
  • A growth mindset of continually seeking opportunities for improvement and incorporation of best practice L&D strategies and methodologies
Desirable Skills

  • Previous experience working in an iterative, agile design environment
  • Using data to help design the best learning environment and experience for learners
  • Data analytics skills to collect and analyse a wide range of data about learners and their behaviours in order to inform learning experience solution design & iteration

Why you'll love it here
In addition to this exciting role, these are some of the benefits we offer:

  • An exciting career
  • As our business grows, so do the opportunities for our team members
  • Flexible working arrangements
  • Build capability and learning solutions to drive our strategy
  • Work in the blended learning space, be creative and innovative
  • Headspace Days
  • We value diversity and aim to create a vibrant and inclusive workforce that reflects the communities we serve
  • Get your Woolies worth through team member benefits across all of our brands
**Grow with the Group
As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We are proud to be recognised as a Gold Tier Em

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