volunteer employment advisor

1 week ago


Sydney, New South Wales, Australia Asylum Seekers Center Full time

30th May, 2024

Position: Job Advisor
Program Area: Employment Service
Purpose / Objective
Employment Advisors provide support in the ASC Employment Hub to individuals seeking asylum in their pursuit of employment, training, and education goals.
Reports to:
Employment Coordinator
Commitment Period:
- Minimum 6 months

Commitment Requested:

  • One fortnightly coaching shift with clients
  • 4 hours per fortnight, Monday to Friday, Flexible.
  • ASC Newtown Office
  • Weekly commitment preferred
  • Attendance at volunteer training and meetings.

Duties & Responsibilities

  • Support individuals at the ASC Employment Hub to:
    • Conduct employment assessments
    • Develop resumes and cover letters using ASC templates.
    • Apply for jobs and enhance job search skills.
    • Create online profiles on platforms like Seek, Jora, LinkedIn.
    • Apply for roles with ASC Employer Partners.
    • Prepare for job interviews.
    • Handle pre-employment paperwork.
    • Identify and enroll in relevant work readiness and training programs.
  • Document information in the database regarding education, skills, experience, and readiness for work.
  • Connect individuals with appropriate internal and external services.
  • Provide support with a people-centered and strengths-based approach.
  • Maintain accurate records of meetings in the database.
  • Participate in briefings and debriefings with volunteers and staff for continuous improvement.
  • Stay informed through ASC emails for updates.
  • Attend team meetings and training sessions as required.

Selection Criteria

  • Understanding of the Australian job seeking and employment landscape.
  • Experience in resume and cover letter writing.
  • Customer service and communication skills including active listening, problem-solving, empathy, and collaboration.
  • Experience with diverse backgrounds and cultures.
  • Knowledge of issues affecting people seeking asylum.
  • Familiarity with trauma-informed practice.
  • Intermediate computer skills; proficient in Google products and ability to learn to use a database.
  • Collaborative work approach.
  • Flexibility, initiative, and creative thinking.
  • Adherence to policies and confidentiality.
  • Strong prioritization, time management, and attention to detail.
  • Experience in coaching, mentoring, or training is advantageous.

General Conditions

All ASC team members must:

  • Embrace ASC's vision, purpose, and values - compassion, connection, collaboration, innovation, and people-centered
  • Follow ASC's Code of Conduct and Child Protection Policies
  • Adhere to Work, Health, and Safety guidelines
  • Follow Incident Management Procedures and Emergency protocols
  • Demonstrate respectful behavior at ASC in culturally appropriate ways
  • Have completed the COVID-19 vaccination.
  • Undergo an NSW Working with Children Check before starting.

Candidates are required to submit a cover letter addressing the selection criteria.

Submit your Application


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