Customer Sales Consultant

2 weeks ago

Melbourne, Victoria, Australia Origin Energy Full time
Uncapped sales incentives

  • An exciting and challenging work environment with working from home supported.
  • Melbourne or Adelaide based
  • Opportunities for professional development and career growth.
  • Regular team outings and fun activities (We enjoy celebrating success with parties, and team lunches)

Working for us


At Origin we have a strong purpose and values that challenge us to find the answers to the big energy questions.

Every person that works with us helps us reach that goal. If you bring good energy to Origin, you'll get it in return. A challenging career. An exciting industry. And the support to grow and explore your potential.

THE ROLE
An exciting opportunity is here to join Origin's new Moving Home Service Provider - Ten Ants


Ten Ants platform and value proposition means we do the heavy lifting for moving customers, by offering a free service to get their utilities connected in one call.

Ten Ants works with multiple providers and offers a range of different products and services to ensure the customer has choice when using our service.


Key responsibilities:

  • Providing an endtoend moving service for our customers with single call resolution.
  • Welcoming referred and direct customers by delivering to their immediate moving needs.
  • Building customer loyalty one conversation at a time by providing our customers with exceptional service and building rapport.
  • Putting the customer first by ensuring endtoend service and tailored service options based on their moving needs.
  • Contributing to a highly capable and engaged workforce and environment where people feel connected, can thrive, and grow their careers at Ten Ants.

Is this you?

We are looking for someone who possesses

  • Highly developed sales and negotiation skills.
  • Identify and match the needs of customers to a suite of products and services.
  • Results orientated with strong sales skills and ability to meet targets.
  • The ability to work in a dynamic fast paced environment and display resilience and a positive attitude.
  • Exceptional customer service attributes, particularly the ability to communicate in a concise, polished, and professional manner and be able to demonstrate empathy and understanding.
  • Ability to work collaboratively and effectively in a team, with colleagues and staff at all levels.
  • Good initiative, problem solving skills and ability to learn complex processes.
  • Ability to work with a sense of urgency and a commitment to quality and first call resolution.
  • Demonstrated computer, literacy, and numerical skills.

Origin - Where good change happens
At Origin, we're powered by people who believe in creating collective change.

We're creating more diverse and inclusive workplaces for everyone because the more perspectives we have, in a place where everyone can belong, the better we can tackle our challenges together.

We are united, yet unique.


If you think you have transferable skills, an appetite to learn and would be a great fit, we'd love to hear from you.


A great team to join
It's an exciting time to join Origin.

Together we're powering a cleaner, smarter energy future for Australia and beyond, always looking for better ways to deliver for our customers - and for our people.


Origin's
Retail business is Australia's leading energy retailer, we provide 4.2 million customers with a range of energy products, services and solutions to keep our homes, businesses and communities going.


As we continue to build a simpler, smarter and more engaging business for the future, we're looking for people who are passionate, curious and customer focused.

People who are excited by the challenge of finding new ways of working, new ways of delivering for customers and more affordable energy.


Origin. Good energy
At Origin, our focus is on getting energy right for our customers, communities, and planet. Because we know it's up to us to shape the future of energy.


Origin recognises Aboriginal and Torres Strait Islander Peoples as the Traditional Custodians of country throughout Australia, and we pay our respects to Elders past, present and future.

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