Current jobs related to Customer Solutions Officer - Bendigo, Victoria - Coliban Water

  • Customer Service Representative

    2 weeks ago

    Bendigo, Victoria, Australia NAB Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Adviser. As a key member of our branch team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide personalized service to clients, identifying their needs and preferences to...

  • Customer Service Representative

    1 week ago

    Bendigo, Victoria, Australia InfraBuild Full time

    About the RoleInfraBuild, a leading steel manufacturing and distribution company, is seeking a Customer Service Officer to join our team at the Bendigo branch. As a key member of our sales and operations team, you will play a crucial role in delivering exceptional customer experiences.Key ResponsibilitiesRespond to customer inquiries and sales calls in a...

  • Rural Customer Support Specialist

    1 week ago

    Bendigo, Victoria, Australia Coliban Water Full time

    About the RoleWe are seeking a highly skilled and experienced Rural Customer Support Officer to join our team at Coliban Water. As a key member of our Customer Support unit, you will play a critical role in delivering exceptional customer service to our rural customers.Key ResponsibilitiesProvide timely and effective support to rural customers, resolving...

  • Customer Service Representative

    3 days ago

    Bendigo, Victoria, Australia InfraBuild Full time

    About the RoleInfraBuild, a leading steel fabrication company, is seeking a Customer Service Officer to join our team at the Bendigo branch. As a key member of our sales and operations team, you will play a crucial role in delivering exceptional customer experiences.Key ResponsibilitiesRespond to customer inquiries and sales calls, providing timely and...

  • Office Administrator

    2 weeks ago

    Bendigo, Victoria, Australia Adbri Ltd. Full time

    Job SummaryThe Office & Despatch Administrator is a key role within Adbri Ltd. that requires a highly organized and efficient individual to coordinate office activities and operations.Key ResponsibilitiesCoordinate office activities and operations to ensure efficiency and compliance with company policies.Manage day-to-day administration tasks, including...

  • Customer Contact Insights Analyst

    1 week ago

    Bendigo, Victoria, Australia Bendigo & Adelaide Bank Full time

    About the RoleWe are seeking a highly skilled Customer Contact Insights Analyst to join our team at Bendigo & Adelaide Bank. As a key member of our Customer Contact division, you will play a critical role in driving business growth and improving customer outcomes.Key ResponsibilitiesReview contact centre data to identify insights that will enable the...

  • Office Coordinator

    2 weeks ago

    Bendigo, Victoria, Australia Colliers Full time

    At Colliers, we are a dynamic and enterprising organization. What sets us apart is not what we do, but how we do it. Our people are passionate, take personal responsibility and always do what's right for our clients, people and communities. We accelerate their success by empowering them to think and act differently to drive exceptional results.Key...

  • Customer Service Representative

    11 hours ago

    Bendigo, Victoria, Australia Bendigo and Adelaide Bank Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Advisor to join our team at Bendigo and Adelaide Bank. As a Customer Advisor, you will be the face of our branch and business, providing exceptional customer service and support to our customers.Key ResponsibilitiesProvide expert advice and guidance to customers on our products and...

  • Customer Support Specialist

    2 weeks ago

    Bendigo, Victoria, Australia Bank Australia Limited Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Customer Support and Recoveries Team as a Customer Support Consultant. This is a permanent, full-time opportunity to work with a customer-owned bank that is committed to creating a fairer and more just world.Key ResponsibilitiesAssist customers experiencing financial...

  • Customer Service Representative

    1 week ago

    Bendigo, Victoria, Australia Medibank Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Consultant. As a Local Community Consultant, you will play a key role in bringing Medibank products and services to your local community.You will be responsible for providing exceptional customer service, building strong...

  • Sales and Customer Service Professional

    3 days ago

    Bendigo, Victoria, Australia Medibank Full time

    About the RoleWe are seeking a highly skilled and motivated Local Community Consultant to join our team at Medibank. As a key member of our community team, you will play a pivotal role in bringing Medibank products and services to your local community.As a Local Community Consultant, you will be responsible for delivering exceptional customer service and...

  • Customer Service Representative

    3 days ago

    Bendigo, Victoria, Australia Bendigo and Adelaide Bank Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Advisor to join our team at Bendigo and Adelaide Bank. As a Customer Advisor, you will be the face of our branch and business, providing exceptional customer service and support to our customers.Key Responsibilities:Provide expert advice and guidance to customers on our products and...

  • Customer Service Representative

    6 days ago

    Bendigo, Victoria, Australia Bank Australia Full time

    About Bank AustraliaWe're a customer-owned bank that's part of a global movement creating a fairer and more just world. Our purpose is to use the business of banking as a force for good, empowering our staff and customers to be part of the clean money movement.Job SummaryWe're seeking a Customer Service Consultant to join our team in Bendigo. As a key member...

  • Rural Customer Support Specialist

    6 days ago

    Bendigo, Victoria, Australia Coliban Water Full time

    About the RoleWe are seeking a highly skilled and experienced Rural Customer Support Officer to join our team at Coliban Water. As a key member of our Customer Support unit, you will play a critical role in delivering exceptional customer service to our rural customers.Key ResponsibilitiesProvide timely and effective support to rural customers, resolving...

  • Banking Consultant

    2 weeks ago

    Bendigo, Victoria, Australia Australia and New Zealand Banking Group Limited Full time

    About the RoleWe are seeking a highly skilled Banking Consultant to join our Retail Banking team. As a key member of our team, you will play a critical role in providing exceptional customer experiences, meeting customer needs, and delivering financial solutions.Key ResponsibilitiesProvide customers with a seamless banking experience through transaction...

  • Customer Service Representative

    7 days ago

    Bendigo, Victoria, Australia State Government of Victoria, Australia Full time

    About the RoleThe Enquiries Officer is a key position within the Labour Hire Authority, responsible for providing exceptional customer service and administrative support to the licensing team.This role involves managing inbound calls, providing timely and accurate information to stakeholders, and supporting the team with operational tasks and projects.About...

  • Customer Service Representative

    6 days ago

    Bendigo, Victoria, Australia GFG Alliance Full time

    About the RoleWe are seeking a highly skilled Customer Service Officer to join our team at the Bendigo branch. As a key member of our sales and operations team, you will play a crucial role in delivering exceptional customer experiences and driving business growth.Key Responsibilities:Respond to customer inquiries and sales calls in a professional and...

  • Office Coordinator

    2 weeks ago

    Bendigo, Victoria, Australia Food and Wine Full time

    **Job Summary**We are seeking a highly organized and detail-oriented individual to join our team as an Office Administrator at Food and Wine. As a key member of our support staff, you will play a vital role in ensuring the smooth operation of our office.**Key Responsibilities:****Client Engagement**: Provide exceptional customer service by welcoming guests,...

  • Business Intelligence Officer

    1 week ago

    Bendigo, Victoria, Australia Bendigo Health Full time

    {"h1": "Business Intelligence Officer at Bendigo Health", "p": "We are seeking a highly skilled Business Intelligence Officer to join our Digital Services Division at Bendigo Health. As a key member of our team, you will be responsible for designing, implementing, and maintaining our business intelligence platforms and associated reports.Your key...

  • Office Coordinator

    1 week ago

    Bendigo, Victoria, Australia Food and Wine Full time

    Key Responsibilities:We are seeking a highly organized and detail-oriented Office Administrator to join our team at Food and Wine. As a key member of our support staff, you will be responsible for ensuring the smooth day-to-day operations of our office.Key Tasks:Client Engagement: Provide exceptional customer service by welcoming guests, clients, and...

Customer Solutions Officer

3 months ago

Bendigo, Victoria, Australia Coliban Water Full time

Description:

Overview of role

This role will work closely with stakeholders to ensure products and services are configured and billed accurately in our Customer Experience Platform (CXP).

A snapshot of your day

As our Customer Solutions Officer, you'll be accountable for:
Providing a positive and professional customer service experience
Ensuring required reports and outputs are in place and submitted to relevant bodies as required.
Liaising closely with internal and external stakeholders to provide advice on process and product change, along with offering solutions and outcomes


To be considered for this role, you will have minimum Year 12 education and or relevant experience in an administration or finance/ billing position.

Sound like you? We'd love to hear from you.

Learn more in the position description

Enquiries

To apply, please submit your resume and cover letter by 2 April 2024

Why join us?


At Coliban Water our people are on a mission to create a better life for our customers and communities - now and tomorrow.


We love what we do and our location in the centre of a region that takes in 49 towns from Trentham to Echuca.


Our commitment to inclusion means you'll feel at home here no matter who you are, who you love, or what you stand for.

As part of the team you receive a monthly accrued day off, time off over Christmas, the flexibility to shape your work to suit your lifestyle, and generous parental, carer and workplace study leave policies.


At Coliban Water we balance a small team rhythm with the reach and resources of one of the largest Victorian regional urban water corporations.

What are you waiting for? We'd love you to join us.


Applicants will need to successfully complete all core training requirements in the expected timeframes and may be required to undertake a Police Check, Working with Children Check, Pre-Employment Medicals or Psychometric testing where applicable.

Applicants may also be required to produce evidence of their Right to Work in Australia.

Please note that applicants may be contacted prior to the closing date of this advertisement