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Claims Consultant
3 months ago
About Us:
Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities.
Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing.
As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless pursuit of a better way.
Together, we will redefine the boundaries of excellence and elevate the industry to unprecedented heights. GUIDE. GUARD. GO BEYOND.Overview:
Your Role
To lodge and pay claims in a cost effective, professional and customer focused manner while providing ongoing support to the office and all departments to support their day to day needs.
This position will be offered on a full-time contract until the 30th of August 2024 with flexible hybrid working arrangements working in our Brisbane CBD office and Working From Home (WFH).
Responsibilities:
You will add value to Gallagher Bassett across the following:
- Learn and understand the claims lodgement and payment process
- Resolve and review the process for notifying and investigating claims
- Provide professional and customer focused service to key internal partners
Qualifications:
We're interested in hearing from people who possess:
To excel in this role, you will be a passionate and proactive individual who thrives in a busy yet rewarding environment.
- Administration experience/knowledge of general business and administrative practices
- Excellent time management skills and the ability to prioritise tasks
- Great communication, interpersonal skills, and a team player attitude
- Admirable customer service skills
PC literate
- Database and Microsoft Office
If you live our values and demonstrate the people capabilities, we can not only offer you great career opportunities, but on a day to day you'll experience the following:
- Flexible work arrangements
- including WFH
- Paid Parental Leave
- Opportunities for ongoing education and development
- Service recognition awards
- Employee assistance program for yourself and immediate family members
- Excellent Working Environment friendly, flexible and supportive working environment which is built around great team support and rewarding opportunities
- Exciting career as our Company grows, so do the opportunities for our people
A brief overview on GB
Gallagher Bassett is Australia's largest Third-Party Administrator (TPA).
Our focus is refreshingly simple:
we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations.
Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, and employing over 1000 staff.
To be considered for this opportunity you must have the right to live and work in Australia when applying.
Agency applicants will not be considered for this role.
- Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant._
