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Contact Centre Officer
3 months ago
Job Details:
Location
Silverwater
Salary
AU$ AU$44.58 per hour + super
Job Type
Full Time
Ref
BBBH102594_
Contact
Tara Ritchie
Posted
5 minutes ago
- Beautiful office space in Silverwater with secure onsite parking 56 days per week in the office
- Rates: $29.72 Mon-Fri & $44.58 Saturday
About the Company
Our client is a reputable ASX listed Building Materials & Industrial Manufacturing company. They are a highly respected industry leader with an excellent employer brand.
They boast a long list of employee benefits across key areas such as career development, health & wellness, financial wellbeing, career & recognition, and volunteering.
About the Role
Our client is seeking three Contact Centre Officers to join their team assisting in customer queries that come through and be the front-facing advocates for the organisation.
You will be required to use SAP and outlook, with thorough training around these systems provided on commencement.Fulltime role:
Monday - Saturday rotating roster. Rotating starts with 5:30-2pm and 7-5pm which rotates and Saturdays 5:30-1pm. Three Saturday per month
Part time role:
Two roles. Monday-Friday. Rotating shifts of 6:30-11am or 12:30-4pm.
The role entails:
- Answering customer calls professionally and efficiently
- Maintaining consistent communication with different areas of the business
- Ensuring safety, health and environment standards are maintained
Requirements:
- Great communication and interpersonal skills with the ability to chat to lots of different partners and clients
- Great attention to detail and a strong work ethic
- Ability to work in a fastpaced environment
- Must be comfortable with coming into the new offices in Silverwater 56 days a week
- Previous construction or building materials experience highly desirable
Benefits
- Free secure parking onsite
- Beautiful office space with a commercial kitchen
- Regular company lunches
- Lots of training and learning & development opportunities
- Access to Employee Assistance Program
- Volunteering leave
- Access to novated leasing and employee share plan
- Lovely, collaborative and inclusive team
