Club Customer Service Agent
2 weeks ago
- Amazing opportunity to work in our exclusive Qantas Lounges and showcase your exceptional customer service skills
- Enjoy the challenge of working in a fast-paced, dynamic environment
- Immediate access to generous Staff Travel benefits for you, your family and friends
- Part-time and Full-time positions available located at Sydney International and Domestic Airport
Our customers come first. We're constantly challenging ourselves to re-imagine our customer experience and work hard to connect and build trust. Ultimately, our service should make people feel at home no matter where they are.
In your new role as Qantas Club Customer Service Agent, you will provide exceptional customer service with an emphasis on creating a seamless, personalised and memorable experience. Our customers enjoy the comfort and luxury within the Lounges, so we aim to continuously create an atmosphere of relaxation and sophistication. You will play a vital role from welcoming and greeting customers with a warm and genuine smile to providing assistance and anticipating their needs while always ensuring the highest level of service is provided. We are looking for individuals who are not only passionate and engaging but also possess strong attention to detail and thrive in a fast-paced environment.
You'll have:
- Strong experience and background in a fast-paced customer service role, airline or similar related experience desirable
- Proven ability to think quick on your feet and work under pressure
- Genuine approach to a superior customer experience
- Ability to effectively communicate with people from different backgrounds coupled with an inclusive mindset
- Motivated and positive attitude
- Teamwork skills with commitment to supporting and collaborating with colleagues
- Organisational and time management skills and possess the ability to overcome challenges in a time critical environment
- Ability to interpret and understand Airline specific systems
- Exceptional standard of presentation
- Punctuality and reliability
- Ability to work a 7-day rotational roster, including public holidays and weekends
Why Qantas?
You'll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.
There are many different opportunities across our team, which means you'll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You'll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we've got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.
The Qantas employee benefits program offers amazing benefits that extend well beyond travel.
- We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
- We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
- We'll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
- We'll support your wellbeing: Whether it's learning to better support your own and others' mental health, our interactive wellbeing app or your very own tailored nutrition plan.
The Qantas Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We embrace diversity and encourage applications from people with disability. Candidates will have the opportunity to request support or reasonable adjustments during the recruitment process in order to demonstrate their ability to meet the inherent requirements of our roles.
Be a part of something special and play your part in the Qantas story – get in touch today
Applications close 11:59pm Tuesday 25 June 2024.
-
QAntas Club Customer Service Agent
2 weeks ago
Sydney, New South Wales, Australia Qantas Airways Limited Full timeAmazing opportunity to work in our exclusive Qantas Lounges and showcase your exceptional customer service skills Enjoy the challenge of working in a fast-paced, dynamic environment Immediate access to generous Staff Travel benefits for you, your family and friends Part-time and Full-time positions available located at Sydney International and Domestic...
-
Qantas Club Customer Service Agent
2 weeks ago
Sydney, New South Wales, Australia Qantas Group Full timeAmazing opportunity to work in our exclusive Qantas Lounges and showcase your exceptional customer service skills Enjoy the challenge of working in a fast-paced, dynamic environment Immediate access to generous Staff Travel benefits for you, your family and friends Part-time and Full-time positions available located at Sydney International and...
-
Customer Service Agent
2 weeks ago
Sydney, New South Wales, Australia Intercruises Shoreside & Port Services Full timeCustomer Service Agent - Cruise TerminalLocation: Sydney, AustraliaBusiness Sector: TUI Musement - Intercruises Shoreside & Port ServicesContract Terms: Casual/Seasonal (hourly rate)Do you want to work in a stunning location with panoramic views of the Sydney Opera House, Sydney Harbour Bridge and Circular Quay? How about working with world famous brands...
-
Customer Service Agent
2 weeks ago
Sydney, New South Wales, Australia Citrus Group Full timeOur client leads the future of security in Australia through their unique style of operation, their strategic platform of Human Intelligence and their focus on providing progressive and more secure futures for all. We are currently seeking an experienced Customer Service Agent to join their team based in West Ryde. As an Customer Service Agent, you will be...
-
Collections and Customer Service Agent
2 weeks ago
Sydney, New South Wales, Australia Douugh Full timeCollections and Customer Service agentAt Douugh, we count on the customer service team to be the first line of communication with our customers, deliver a great experience and build strong customer relationships.We're looking for a highly skilled Collections Agent who can work in the Customer Service team and lead the charge on Small Loan (Spots) and missed...
-
Customer Service Agent
2 weeks ago
Sydney, New South Wales, Australia Boral Construction Materials Full timeCustomer Service AgentDivision: Boral Constr Mat LimitedDepartment: Overhead Nsw ActWork type: Permanent - full timeLocation: Sydney With great customer support, customers will want to work for us_ If you have a passion for providing key customer service without the requirement of making cold or salesbased calls then this role is for YOU_Your next...
-
Customer Service Agent
2 weeks ago
Sydney, New South Wales, Australia people2people Full timeThe CompanyJoin a company specialising in diverse home frozen meals, prioritising quality ingredients and convenient doorstep delivery. With a new opportunity, the company is seeking a Customer Service Agent to join their team in playing a vital role in delivering high-quality service to customers.The RoleReporting directly to the Customer Service Manager,...
-
Customer Service Agent
2 weeks ago
Sydney, New South Wales, Australia Six Degrees Executive Full timeLocation: Sydney Job Type: Permanent Salary: Competitive Salary Package Contact:James JamiesonThe Company: I'm currently working with a Logistics company who are based on site at one of their client sites in Western Sydney. They specialise in supporting leading Pharma & Biotech companies with the transport and distribution of temperature-controlled and...
-
Customer Service
2 weeks ago
Sydney, New South Wales, Australia u&u Recruitment Partners Full timeOur client is the leading brand in Luxury fitness equipment, with their fans and clients crossing international borders. They are proud of their status and want to continue providing an elite experience within the Customer serviceAbout the CompanyChanging the health of Millions of people since the 1980's and now being a big player in the digitised fitness...
-
Customer Service Agent
2 weeks ago
Sydney, New South Wales, Australia BWS Full timeWedding and Event Sales Agent Love weddings, events, gifting and parties? We do Our Shorty's team is looking to add sales stars to assist driving some great outcomes for our wedding and event clients. Based from Shortys Ultimo (remote working opportunity as well), our wedding and events team are here to provide leading assistance and advice to help deliver...
-
Customer Service Agent
2 weeks ago
Sydney, New South Wales, Australia Luxury Escapes Full timeHere at Luxury Escapes, our mission is to delight our customers with incredible deals for the world's best holidays.We are a collective of forward-thinking people, driven to challenge the travel industry and ourselves to bring ever better travel experiences to our customer community.Travel is already bouncing back We are seeing an amazing turn around already...
-
Cost Controller
2 weeks ago
Sydney, New South Wales, Australia Club Med Full timeYou are Friendly, you are gifted in representing Club Med's values to customers and employees. Key to our activity, you work with different departments and contribute to our overall success.You will Purchase orders according to the availability of stock and needs stated by internal customers Be responsible for health and safety, proper conservation and...
-
Customer Service Agent
2 weeks ago
Sydney, New South Wales, Australia NEXTDC Full timeJob DescriptionAs our Customer Service Agent, you will provide professional and efficient first points of contact for our customers and visitors within our facilities.Being a member of our Customer Service team, you'll ensure a great experience in all contacts, both reactive and proactive, to achieve the best service outcomes for customers. In addition to...
-
Agent Services
2 weeks ago
Sydney, New South Wales, Australia Recruit and Consult Full time$65,000 $75,000 Monday Friday role, no car required Be part of a luxury Real Estate brand in growth modeA little bit about the company:Do you feel stale in your current role with no opportunity to grow your skills, salary and responsibilities? We have the perfect role for you to enhance your skills and see your Real Estate career take off. Be part of a team...
-
Customer Service Agent
2 weeks ago
Sydney, New South Wales, Australia NEXTDC Ltd Full timeCompany DescriptionAt NEXTDC we are building the heart of Australia's high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the broad requirements of local and international companies.NEXTDC is an exciting ASX 100-listed technology company, operating...
-
Customer Service Agent
2 weeks ago
Sydney, New South Wales, Australia NEXTDC Full timeCompany DescriptionAt NEXTDC we are building the heart of Australia's high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the broad requirements of local and international companies.NEXTDC is an exciting ASX 100-listed technology company, operating...
-
Customer Service Agent Sales Desk
2 weeks ago
Sydney, New South Wales, Australia Qantas Airways Limited Full timeTogether we will make a positive impact on our customers experience- Located at Sydney Airport- Mulitple positions avaialble- ASU level 5Our customers come first. We're constantly challenging ourselves to reimagine our customer experience, and work hard to connect and build trust. Ultimately, our service should make people feel at home no matter where they...
-
Sales & Customer Service Agent
2 weeks ago
Sydney, New South Wales, Australia 4Mile Full timeWork with our supportive team, earn rewards, grow:Are you passionate about your work and determined to make a difference? Are you constantly developing your interpersonal and collaborative skills? If so, why not join our impressive team of customer-focused service agents, and let your career take flight? Work from anywhere there is internet connectivity,...
-
Guest Service Agent
2 weeks ago
Sydney, New South Wales, Australia InterContinental Full timeInterContinental Double Bay is looking for an experienced Guest Service Agent or someone with hotel experience looking to take that next stepAs a Guest Service Agent, you will be responsible for providing exceptional customer service to hotel guests during their stay. You will handle all guest interactions with professionalism and courtesy, ensuring their...
-
Service - Casual Customer Service Agent
2 weeks ago
Sydney, New South Wales, Australia Rode Microphones Full timeAt RØDE we are Passionate about AudioWant to work for one of the fastest-growing, most innovative manufacturer-exporters in audio technology in the world today?RØDE is looking for Customer Service Agents on a casual basis to join our rapidly-growing team.About UsPart of The Freedman Group, RØDE is a leading manufacturer of high-quality microphones and...