Customer Service Agent

1 week ago


Sydney, New South Wales, Australia BWS Full time

Wedding and Event Sales Agent


Love weddings, events, gifting and parties? We do Our Shorty's team is looking to add sales stars to assist driving some great outcomes for our wedding and event clients.

Based from Shortys Ultimo (remote working opportunity as well), our wedding and events team are here to provide leading assistance and advice to help deliver a memorable drinks experience. We specialize in "drinkspiration"

We deliver thousands of events every year, from small to large weddings and functions, premium to less premium.

The successful applicant will be well versed across the wide range of liquor categories with a special emphasis on regional knowledge, food and wine matching as well as understanding what makes a great party, event, gift or business customer.

With such a large liquor range, it is the Shorty's team members that make the experience easy and enjoyable; we select our team based on knowledge, passion and expertise.

On offer is:

  • A casual employment role offering up to 30-38 hours (Monday to Saturday 9am - 5pm)
  • Competitive hourly rate + commissions
  • Excellent, achievable sales KPI's and targets
  • Flexible working options
  • Excellent career prospects with the opportunity to learn from a skilled and professional team
  • Work with Australia's largest liquor business


Tasks and Responsibilities

  • Owning the "customer first thinking"
  • Working collaboratively with the sales agents, customer hub, stores and extended team
  • Implement sales strategies to secure business, maximising each opportunity
  • Formulate, implement and maintain sales pipeline to achieve sales targets - revenue and profit
  • Develop, evaluate and select available products to complement and enhance customer requests



Skills and Experience

  • Experience in sales and marketing in a fast paced, high value environment
  • Excellent oral, written and interpersonal communications skills
  • High computer literacy in Word, Excel and databases is essential

Want to connect? We're also social - connect with us at #WOWcareers through LinkedIn, Facebook, Instagram or via

We are together creators

We're big, but part of something much bigger. Dan Murphy's is one of a number of brilliant retail businesses like BWS, ALH Hotels, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We're serious about having a good time - creating a safe, inclusive and fun place to work. We're all about creating a more sociable future - for our customers and each other.

#WeAreTogetherCreators #ComeAsYouAre #FeelTheEnergy #DreamBig #LeaveYourMark #DanMurphys #DrinkBetter #EndeavourGroup #EDG

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.



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