Customer Service Representative
1 week ago
Family owned company Nikpol, known for their on-trend interior design products and finishes are looking for a Customer Service Representative to join our growing Nikpol Family.
With over 40 years of experience Nikpol has grown from a two man operation to become a leading supplier for the new home, renovation and commercial joinery market across Australia.
Nikpol is looking for an energetic and organised
CUSTOMER SERVICE REPRESENTATIVE to work in our growing Customer Service Department.
What we offer:
- Full time/Permanent Opportunity
- Competitive Salary
- Immediate Start
- Career Development Opportunities
- Monthly Onsite BBQs
The role reports to the Customer Service Manager and includes:
- Address counter and telephone sales enquiries from both external and internal customers.
- Processing sales orders into the system in a timely manner
- Liaise and communicate with key customers regarding production lead times and delivery enquiries.
- Assist and resolve queries from customers promptly.
- Upsell Nikpol's broad range of products and promote the marketing campaigns.
- Manage work priorities.
What we are looking for?
- Excellent customer service skills
- Attention to detail.
- Passion for outstanding customer service.
- Ability to learn quickly and adapt to changes.
- Sound computer literacy in basic Microsoft office especially outlook
- High energy, resilience and excellent planning and organisational skills.
Job Types:
Full-time, Permanent
Schedule:
- Monday to Friday
Application Question(s):
- What's your expected Annual base salary?
Experience:
- Inbound call centre: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Authorisation:
- Australia (required)
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