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Trolley Collection Customer Service Representative

3 months ago

Eagle Farm, Queensland, Australia Smarte Carte Australia Pty Ltd Full time
Excellent rates apply, including super

  • Casual positions available
  • Exciting, fastpaced and soughtafter working environment
We are Australia's leading supplier and manager of Airport Baggage Trolley Services and Baggage Storage solutions.

An opportunity has become available at our Brisbane Domestic Airport location to employ casual Customer Service Representatives.

The purpose of a Customer Service Representative is to collect and return luggage trolleys in all areas of the Airport and assist passengers and customers with general enquiries and the use of our electronic lockers.


With training you would be required to:

  • Collect luggage trolleys from in and around the airport terminal, as directed, by hand, according to Safe Work Procedures and Safe Work Method Statements.
  • Provide courteous service in assisting customers.
  • Display good customer service and verbal communication skills.
  • Clean luggage trolleys and other equipment that may be utilised at the location.
  • Have the physical ability and manual dexterity needed to push multiple trolleys.
  • Have the ability to walk and stand for 8 hours a day.
  • Be courteous, maintain good communication and cooperation with other employees, passengers, the general public and facility management.
  • Perform jobs in an honest, reliable, and professional manner.

To be considered for these positions you must:

  • Be available to work a flexible roster including early morning, afternoon and night shifts during weekdays and weekends.
  • Casual employees should be flexible for additional hours and changing shift times.
  • Work well in a team environment.
  • Be highly motivated and work well autonomously.
  • Be able to secure an Australian Security Identification Card (ASIC Card) to be able to work at Australian Airports.
  • Be fully vaccinated against COVID19

Job Types:
Casual, Permanent

Salary:
$ $27.00 per hour

Schedule:

  • 8 hour shift
  • Afternoon shift
  • Day shift
  • Evening shift
  • Morning shift
  • Night shift

Supplemental pay types:

  • Penalty rates

COVID-19 considerations:
Workers are required to be fully vaccinated. Mask-wearing or COVID-19 testing may be required.

Application Question(s):

  • Are you fully vaccinated against COVID19?