Medical Receptionist

Found in: beBee S AU - 1 month ago


Adelaide, Australia Randstad Australia Full time
My Medical client has a fantastic part time permanent opportunity for an experienced Medical Receptionist to join their CBD Practice. This position will facilitate the smooth running of the practice and manage the primary point of contact for patients with a pivotal role in converting patient enquiries to bookings, as well as maintaining that existing patients are
satisfied with the service they receive.

This role will be worked over four days a week and the ideal candidate will have prior experience in a similar role with sound knowledge of medical billing and strong customer service skills.

The Responsibilities Include:

  • Greeting patients in a friendly and professional manner
  • Answering enquiries over the phone and email
  • Booking appointments
  • Setting appointment reminders
  • Processing referrals
  • Scanning paperwork
  • Handling mail and organising couriers as needed
  • Maintain equipment and consumables stock
  • Contact with industry representatives
  • Medicare and Private Health billing
  • Accepting payments (EFTPOS, cash, telephone and online) and issuing receipts and remittance advice
  • Contacting patients/Medicare regarding outstanding payments
  • Preparing quotes for procedural patients
  • Chasing reports and results
  • Setting up telehealth links
  • Ad hoc duties as required by managementIdeally You Will Have:

    • A National police Check, Working with Vulnerable People Check and Working with Children Check
    • A First Aid Certificate
    • Working experience as a Medical Receptionist, preferably within a private medical specialist practice
    • Intermediate to advanced Microsoft Word and Microsoft Outlook skills
    • Intermediate Microsoft Excel skills
    • Sound Medicare and ECLIPSE billing experience and the use of EFTPOS
    • Exceptional customer service skills
    • Great verbal and written communication skills
    • High attention to detail
    • The ability to work well autonomously and within a team
    • Great initiative and time management skills
      If you're interested in this exciting opportunity and meet the requirements, please click 'apply now' to apply online. For further enquiries, please call Kammy Lee on 8468 8035 or email kammy.lee@randstad.com.au I look forward to your application, please note only the shortlisted candidates will be contacted immediately.

      At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


      skills

      Medical Receptionist

      qualifications

      • This position requires experience in a medical practice with knowledge of private health billing and strong customer service and scheduling skills

        education

        Secondary School/High School



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