Experienced Medical Receptionist
2 weeks ago
Our star Audio Typist / Medical Receptionist is retiring (in the near future) and we need to add another person to our amazing team
Are you a positive, enthusiastic and experienced Medical Receptionist looking for a new role?
- Are you keen to work in a very supportive and collaborative team environment?
**About the Role and the Clinic**:
We have a small, friendly Admin team, working closely with our various Doctors to provide the best care for our patients. We pride ourselves on excellent customer service - our patients love visiting our rooms Offering above award rates with annual leave over December. We have on-site parking available to staff.
- **As part of the Reception/Admin team, your duties will include but are not limited to**:_
- Greeting patients on arrival and following procedures for check-in’s, patient information and consent
- Managing appointments and billings (Medicare, DVA, Insurance, Hospitals etc)
- Addressing/supporting patients’ queries (face to face and over the phone)
- Managing patient records and communication
- Administration support using Medical Software - Zedmed
- Opening and closing of the practice - following specific procedures
**Essential Criteria**:
- Experience in a similar role is a must (10+ yrs preferred)
- Strong customer service skills with excellent verbal and written communication skills
- Accurate, fast typing
- Ability to multitask and prioritize in a fast-paced environment
- Attention to detail
- Computer proficient in Microsoft Office Suite. Medical software Zedmed (highly desirable)
- Strong work ethic and willingness to go above and beyond
- Flexibility to cover sick/annual leave (sometimes on short notice)
**Job Types**: Part-time, Permanent
Part-time hours: 24 per week
Schedule:
- 8 hour shift
COVID-19 considerations:
Flexi-glass screens at our front counter. All patients and staff wears masks when required. Regular cleaning and sanitizing of work spaces.
Application Question(s):
- Do you have experience using Zedmed or similar medical software?
- How many years experience do you have as a Medical Receptionist?
- Do you have Audio typing experience?
Work Location: In person
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