Customer Service Representative

1 month ago


Wetherill Park, Australia Randstad Australia Full time

Our Client

Our client is a leader in waste management with a passion for delivering environmental solutions to create a better future for our planet. Due to internal promotion, an exclusive temporary opportunity to join their Customer Service team and help manage one of their larger accounts has become available.

Your New Role

Reporting to the Customer Service Manager, who is known in the business for their friendly and nurturing management style, you will be responsible for:

  • Respond to and handle inbound phone calls
  • Process all incoming emails promptly
  • Arrange appointments for bin repairs
  • Create daily schedules for maintaining bins
  • Record and update daily information in the customer service report

    The Benefits

    • Onsite parking
    • Opportunity to go permanent
    • Ongoing training and development
    • A small close knit team

      About You

      • Previous Administration, Customer Service, Data Entry experience
      • Intermediate excel skills
      • Salesforce experience
      • Strong written and verbal communication skills


        If this sounds like you, please hit APPLY NOW or contact Shivaany Ramachandran at shivaany.ramachandran@randstad.com.au for more information.

        At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


        skills

        customer service, call centre, salesforce, admin, wetherill Park

        qualifications

        • High School Certificate

          education

          Secondary School/High School



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