Customer Service

6 days ago


Rydalmere, Australia Randstad Australia Full time

Your New Company:

Our client is a global leader in electrical products and accessories. Their strong brand recognition within the market and renowned reputation in the building industry for innovative solutions across residential, commercial and industrial builds make them a true powerhouse.

Your New Role:

Due to exciting growth within the business, our client is looking for a superstar Customer Service Representative to join their high performing team on a temporary basis with the view to go permanent. Reporting to the Customer Service Manager, you will be responsible for:

  • Handling a high volume of calls daily relating to enquiries, pricing and tracking
  • Processing orders through SAP
  • Updating customer information in SAP
  • Liaising with internal and external stakeholders in relation to stock availability
  • Resolving and escalating customer issues where required

    The Benefits:

    • Opportunity to go permanent
    • Ongoing training and development
    • Career progression opportunities
    • Onsite parking and close to public transport

      About You:

      • Previous experience in Customer Service, Call Centre, Administration, Order Processing
      • Demonstrated experience with SAP or a similar CRM
      • Strong written and verbal communication skills

        Next Steps:

        If this sounds like you, please press APPLY NOW or, for more information, please contact Jessika Anderson at jessika.anderson@randstad.com.au.

        At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


        skills

        customer service, order processing, electrical, parramatta, power, utilities, SAP, excel

        qualifications

        • Prior experience in a similar role

          education

          Secondary School/High School


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