FCBT - Travel Manager - Melbourne, VIC

4 weeks ago

Victoria, Australia Flight Centre Alumni Full time

Want to find a great balance in your next role with vibrant office culture and a Monday to Friday work week?

Want OTE earnings of $85K, with unlimited incentives?

At Flight Centre Business Travel (FCBT), we believe the best is here - travel is booming and we are expanding our teams of dedicated travel experts. 

What You Will Be Doing 

Focussed first and foremost on people-led travel management, our number one Customer Value Proposition is the Travel Manager – YOU We train our Travel Managers to be experts in managing their customers’ total travel program and building multi-level relationships.  

Having a positive attitude and being a team player with strong communication skills is important for this role.  You will be responsible for the development and ongoing service of the customer relationship for the clients within your own SME portfolio. You will bring a customer focussed mindset to ensure the retention, growth, and profitability of the business.

What You Will Bring

  • 2+ years experience in leisure travel consulting or corporate travel management
  • GDS proficiency, with Sabre highly regarded
  • Excellent customer service and communication skills
  • Ability to work in a fast-paced environment and meet strict SLAs
  • Ability to contribute to a cohesive team environment
  • To be a "people person" who values the importance of developing strong relationships  

What’s In It For You?

So, if you’re passionate about customer service, have great attention to detail and are excited about the responsibility of building and growing a repeat corporate portfolio 

Benefits: 

  • $75,000pa + super guarantee for your first 6 months, and base + uncapped incentive + super thereafter
  • Monday to Friday business working hours – have the weekend off 
  • Small team environment with high value placed on training and development  
  • Strong collaborative working environment – all ideas are valued and considered 
  • Travel discounts including family and friends, health and wellness discounts, financial planning advice etc 
  • Brightness of future - career opportunities in a network of brands and businesses across the global - we promote from within 
  • Virtual and in person reward and recognition events, including the opportunity to attend our annual high achievers Global Conference (Lisbon 2024, Los Angeles 2025)
  • Leave Giving Bank & Volunteer Leave  
  • Employee exclusive share scheme 
  • We proudly support and advocate responsible travel, positive diversity practices, empowered giving, and conservation of natural resources and sustainability

WHO ARE FCBT? 

Flight Centre Business Travel (FCBT) is the specialist corporate travel solution of the Flight Centre Brand. Created in 2012 to meet the corporate needs of small to medium enterprises (SME’s), who value a people-led, hyper-personal TMC offering.  

At FCBT, it’s more than just booking our customers travel, its being their expert, an extension of their team and adding value to their total travel program. From research, booking, trip management, traveller experience, post-trip finance& reporting to ‘big picture’ strategic input. 

Aligning with the FCTG DNA, we don the Red and White with pride, ensure a personal touch, are savvy but not clinical, offer unique access to a corporate product range and make life easier & more productive for our corporate clients. 

Are you ready to elevate your career in travel management? Apply with FCBT today

Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.

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