Implementation Coordinator

4 months ago

Victoria, Australia Releaf Group Full time

**Melbourne - St Kilda**

Releaf Group Ltd is a leader in franchising medicinal cannabis pharmacies and clinics across Australia. We aim to provide professional, compliant, and supportive environments for patients seeking therapeutic solutions. As we continue to expand, we are seeking an Implementation Coordinator to assist our Head of Implementation with the setup of new franchise locations. This role is crucial to ensure smooth, timely, and efficient operations.

As the Implementation Coordinator, you will work closely with the **Head of Implementation - HOI,** assisting with various tasks involved in the setup and launch of new pharmacies and clinics. This is a hands-on role that requires excellent multitasking, coordination, and communication skills. You will also act as a “go-to” person, supporting the final stages of project implementation by running errands, delivering supplies, and meeting with stakeholders to ensure the franchise location is ready for launch, enabling the **HOI** to move on to the next project.

Key Responsibilities
- Assist the HOI with project coordination, ensuring all tasks are completed according to schedule.
- Manage final touches of franchise setup, including assembling or delivering last-minute supplies and coordinating with tradespeople and be handy on the tools.
- Perform on-the-ground tasks, such as running errands, delivering equipment, documents, and other materials to ensure the franchise is ready for launch.
- Liaise with contractors, suppliers, and franchisees, ensuring seamless communication and delivery of goods or services.
- Coordinate approvals and submission of architectural plans and ensure all fit-out stages comply with state pharmacy authority regulations.
- Attend site visits to monitor progress and report on any issues or delays to the Implementation Director.
- Support logistics for new store openings, including the setup of inventory, signage, and essential equipment.
- Maintain clear communication with the franchisee and assist with handover documentation.
- Facilitate meetings and ensure follow-up on key action items, including deliveries, installations, and contractor completion.
- Track project milestones and update timelines regularly to ensure all stakeholders are aware of the progress.
- Prepare and maintain project reports, documentation, and schedules.

Qualifications & Skills
- Proven experience in project coordination, operations, or administration, preferably in retail, healthcare, or franchise environments.
- Must have a valid driver’s license + reliable car and ability to travel between project locations as needed.
- Strong organisational skills with the ability to juggle multiple tasks efficiently.
- Excellent communication and interpersonal skills, with the ability to liaise with contractors, suppliers, and franchisees.
- Ability to work under pressure and meet deadlines.
- A hands-on, problem-solving approach with attention to detail.
- Knowledge of pharmacy or healthcare operations is an advantage but not essential.

**What We Offer**:

- Competitive salary.
- Opportunity for growth within a rapidly expanding business.
- A dynamic work environment with a supportive team culture.

**Job Category**:coordinator**Job Type**:Full Time**Job Location**:onsite VIC

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