Service Administrator/warranty/costing Clerk

1 month ago

Victoria Park, Australia Autoleague Full time

Fantastic career opportunity with a leading automotive group
- Amazing company culture with a supportive management team
- On the Job Training

**About Us**:
**Vic Park City** is a premier dealership featuring renowned brands **JAC Motors** and **Zeekr**, committed to delivering outstanding vehicles and exceptional customer service. Our team is dedicated to supporting our clients and dealership with professionalism and efficiency. We’re currently looking for a detail-oriented and proactive **Service Administrator/Warranty/Costing Clerk** to join our service department.

**Position Overview**:
The **Service Administrator/Warranty/Costing Clerk** is a key player in ensuring smooth service operations. In this role, you’ll manage warranty claims, process repair costs, and provide vital administrative support, with a focus on our **JAC Motors and Zeekr vehicles**. Your attention to detail and efficiency will be instrumental in maintaining our high standards of service and customer satisfaction.

**Key Responsibilities**:

- Process and submit warranty claims for JAC Motors and Zeekr vehicles within manufacturer guidelines.
- Accurately cost repairs, invoice services, and manage job card processing.
- Maintain precise records for warranties and service costs, ensuring compliance with dealership and manufacturer policies.
- Provide administrative support to the service department, including customer communication and data entry.
- Collaborate effectively with Service Advisors, Technicians, and customers to ensure timely resolution of issues.
- Review claims and follow up promptly to ensure completion.

**What We’re Looking For**:

- Experience in service administration, warranty processing, or costing, ideally within the automotive industry.
- Strong attention to detail and organizational skills.
- Proficiency with computer systems and dealership software (experience with automotive-specific systems is a plus).
- Excellent communication and problem-solving abilities.
- Ability to thrive in a collaborative, fast-paced environment.

**Benefits**:

- Competitive salary with growth opportunities.
- Supportive and inclusive workplace culture.
- Ongoing training and professional development.
- A chance to work with cutting-edge brands, JAC Motors and Zeekr.

**How to Apply**:
Ready to become a part of the **Vic Park City family**? We want to hear from you

Please submit your resume and a brief cover letter outlining why you're interested in the position and why you'd be a great fit for our team to.

**Join us at Vic Park City and let's create unforgettable experiences together**

**Please note**: Autoleague is an Equal Opportunity Employer that embraces and values equality, cultural diversity, and inclusion. All shortlisted applicants will be required to undertake a pre-employment check including police and medical checks.
**Come be a part of our team and let's drive success together**

**About Us**:
At Vic Park City, located in the heart of Vic Park, Perth, Western Australia, we are more than just an automotive dealership - we are a community dedicated to excellence, innovation, and customer satisfaction.

Working for Vic Park City means joining a dynamic team that values integrity, teamwork, and personal growth. Our dealership offers a supportive environment where your ideas are valued, your professional development is encouraged, and your passion for automobiles is shared by all.

Here, you’ll have the opportunity to work with top-quality vehicles, engage with loyal customers, and be part of a forward-thinking company that is always looking to the future. If you’re driven by a commitment to excellence and a love for the automotive industry, Vic Park City is the perfect place for you to accelerate your career.

Join our vibrant team and become a part of the excitement at **Vic Park City **a dynamic entity under the Autoleague umbrella.

Being a part of the **Vic Park City **family means you're also connected to Autoleague, one of Australia's premier automotive retailers with a national presence and a global mindset. Autoleague encapsulates the entirety of car ownership and mobility. From new and used car retailing to top-notch services, everything we offer is amplified by our digital platform, mymoto. As we navigate the evolving mobility terrain, our commitment remains unyielding - to be pioneers in digitisation, electrification, and flexible ownership.

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