Motor Claims Consultant

1 month ago


Docklands, Australia Randstad Australia Full time

Join a highly regarding providing of automotive and insurance services, mamanging a portfolio of motor claims and providing exceptional service to customers and external stakeholderes.

What's in it for you:

  • Fantastic entry / junior level salary - $70,000 p.a. plus super
  • Fantastic investment in your development
  • Excellent career progression opportunities within the business
  • Flexible working arrangement - 2 days WFH

    About the Role:

    You'll join a team dedicated to assisting customers with their motor claims. In this role, your responsibilities would include:

    • Manage a diverse portfolio of motor claims
    • Collaborating effectively with other internal teams regarding complex claims or issues
    • Make key decisions regarding claims to ensure a positive outcome
    • Assisting customers and external stakeholders with their enquiries over the phone
    • Effectively follow, gather and interpret internal policies, customer information and documentationWorking hours for this position are 8.30am-5pm Mon-Fri.


      What You Will Bring:

      • 1-2 years experience in motor or property claims is ideal
      • Prior customer service experience is essential
      • Previous experience in a claims environment is desirable but not mandatory
      • A releveant degree in Commerce or Business is desriable
      • Excellent verbal and written communication skills


        Join the team for a rewarding career where you can make a positive impact, assist customers, and find endless opportunities for growth and development. Does this sound like the right role for you? Then apply now Alternatively, please feel free to contact Chris Harrison - Consultant at chris.harrison@randstad.com.au

        At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


        skills

        motor claims, property claims, claims, claims processing, administration, admin, call centre, contact centre, customer service, inbound, outbound, insurance, banking, finance

        qualifications

        • Motor claims or property claims

          education

          Secondary School/High School


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