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Motor Claims Assessor

2 months ago

Docklands, Australia Randstad Australia Full time

Join a highly regarded provider of automotive and insurance services, assessing and managing a portfolio of motor claims and providing exceptional service to customers and external stakeholders.

What's in it for you:

  • Competitive salary point - $70,000 p.a. plus super
  • Fantastic investment in your development and training
  • Opportunities to move into senior level roles or other teams withint the busienss as desired
  • Flexible working arrangement - 2 days WFH

    About the Role:

    You'll join a team dedicated to assisting customers with their motor claims. In this role, your responsibilities would include:

    • Assess the eligibility of customers' claims for a hire car vehicle and make claims determinations
    • Arrange hire cars for customers and assist them with arranging for their car to be repaired
    • Provide a consultative approach and provide end-to-end claim management
    • Collaborating effectively with other internal teams regarding complex claims or issues
    • Make key decisions regarding claims to ensure a positive outcome
    • Effectively follow, gather and interpret internal policies, customer information and documentation

      Working hours for this position are 8.30am-5pm Mon-Fri.


      What You Will Bring:

      • 1-2 years experience in a claims environment, preferably in motor or property claims
      • High level attention to detail and ability to follow processes and procedures
      • Excellent verbal and written communication skills


        Join a team in a rewarding career and a role where you can make a positive impact while engaging in fantastic opportunities for growth and development. Does this sound like the right role for you? Then apply now Alternatively, please feel free to contact Chris Harrison - Consultant at chris.harrison@randstad.com.au

        At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


        skills

        claims, claims processing, administration, admin, call centre, contact centre, customer service, inbound, outbound, insurance, banking, finance

        qualifications

        • Claims experience

          education

          Secondary School/High School