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Service Advisor

4 months ago

Adelaide, Australia Velocity Truck Centres Full time
  • Attractive hourly rates + employee benefits
  • Increase your earnings with rewarding bonus opportunities
  • Develop your career with Australia's largest Daimler Trucks dealership group

Your next opportunity

As a Service Advisor, you will be passionate about providing exceptional customer service and enjoy working as part of a team to ensure our customers are well supported.

We can offer you:

  • Attractive hourly rates based on experience and skills
  • Ongoing training and development including in-house and manufacturer training
  • An opportunity to work on globally recognised brands like Mercedes-Benz, Freightliner and Fuso
  • Long-term employment with career development and progression
  • Modern workshops with diagnostic equipment
  • A friendly team-based working environment
  • Access to a wide range of employee benefits

About the role: 

  • Taking a leading role in driving an outstanding customer experience
  • Organising bookings and service enquiries
  • Answering customer enquiries via email, telephone and face to face
  • Managing, maintaining and growing customer relationships with fleets of all sizes
  • Identify any additional service requirements and document them accordingly
  • Liaise with workshop controller to ensure all work is carried out in the allocated time frame

About you: 

  • Strong customer service background
  • Excellent communication, organization, and interpersonal skills
  • Team attitude and ability to problem solve
  • Commitment to delivering an unparalleled level of customer service
  • Ability to prioritize and remain organized

  
About Velocity Vehicle Group
Velocity Vehicle Group (VVG) has just celebrated 25 years in operation and is Daimler Trucks largest truck dealership group globally. Velocity Truck Centres Australia, part of VVG, are locally managed and are the largest dealership group of Daimler Trucks in Australia. We sell and service Mercedes-Benz, Freightliner and Fuso trucks right across the country. Speed, Value and Trust are at the heart of everything we do. We employ 1,000 people in 19 locations around Australia.

Apply now and drive your future forward with Velocity Truck Centres