![WeWork](https://media.trabajo.org/img/noimg.jpg)
Front Desk Associate, Sydney
2 months ago
About the Opportunity
As a Front Desk Associate , you’ll be the heart and “face” of WeWork’s hospitality team as the primary point of contact for our members and guests While no one day will look exactly the same, you will report to one of WeWork’s beautiful locations on weekdays only to support the Community Management team. Your work, which will include but not be limited to the duties listed below, will help WeWork to achieve the following:
Create a welcoming community environment for our members and guests (and sometimes their pets) by greeting all who enter our spaces warmly.
Make members and guests feel known and cared for by proactively learning their names, answering their questions, and addressing their needs or concerns.
Support the Community Management team with maintaining the front desk operations throughout the day including mail and package handling.
Help ensure your building is fully operational and make adjustments when needed.
Take direction from the Community Associate, Community Lead and the Community Manager to support the Community Team as necessary.
Be an expert in WeWork products and services and appropriately promote WeWork-provided service offerings to our members and guests.
All of this while illustrating WeWork’s core values and working towards achieving our mission.
In this role, you’ll be responsible for the following areas:
Front Desk Management
Greet all members and guests with a warm and welcoming demeanor.
Cover the front desk during the building’s set business hours and be an on-site point of contact for members, located at the Community Bar.
Ensure visiting guests are registered and checked in and in accordance with WeWork’s guest policies.
Provide orientation of our spaces and relevant information to ensure all first-time visitors and guests feel welcome and supported.
Support with issuing and collect keys from members and guests as needed.
Keep the front desk clean, organized and free of clutter at all times.
Notify members of any food deliveries and packages.
Member Engagement
Learn the names of members and guests and get to know their businesses with the goal of building relationships in order to facilitate the sense of Community WeWork is known for.
Keep track of relevant member notes and information in WeWork systems.
Answer questions from members and guests knowledgeably and be able to offer appropriate WeWork products and solutions to support where relevant.
Identify opportunities to celebrate members’ successes and milestones.
Know and be able to explain WeWork policies and procedures to members and guests
Know and recommend local restaurants, food delivery services, catering options, team outing venues, post office, shipping center, supply store, etc.
Building Operations and Management
Assist with the handling mail and packages throughout the day including receiving, processing, sorting and organizing.
Know and be able to explain WeWork policies and procedures around mail and mailroom.
Monitor how our spaces feel, look, smell, and sound and make adjustments when needed, for example, picking up rubbish, resetting chairs, and straightening pillows.
Help maintain building amenities throughout the day, for example, restocking of the Community treat bowl, keycards, printers, etc.
Respond to emergencies and incidents promptly and appropriately, escalating and recording as needed.
About You
We’d love to hear from you if you meet the qualifications below:
You’re a people-person—you enjoy meeting new people from all walks of life.
In-person interactions energize you and you have outstanding interpersonal skills.
You feel comfortable and confident being the face of the brand.
Helping others gives you a sense of accomplishment.
You work well in a team and can roll up your sleeves to help when needed.
You’re able to multitask while always prioritizing the member experience
You’ve worked in hospitality / retail or customer service before (not required).
You have strong verbal and written communication skills.
You are comfortable with and proficient in basic computer skills.
You demonstrate and value integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion
You show a passion and understanding of WeWork’s mission and values.
You have a secondary school certificate which is preferred but not required
-
Front Desk Associate, Sydney
5 days ago
Sydney, Australia WeWork Full time**About Us** At WeWork, we provide inspiring and flexible workplace solutions to help businesses - small, medium or large - thrive in more than 150 cities globally. The future of work is happening right now, and we are leading this moment. United by a common purpose, here we will empower tomorrow’s world at work. Join us on our journey as we give our...
-
Front Desk Receptionist
3 weeks ago
Sydney, Australia YHA Australia Full time**YHA Australia** offers unique, affordable, and sustainable accommodation across Australia. We are a for-purpose, membership-based organisation and have provided curious travellers with quality short-stay accommodation for over 80 years. Our mission is to help create a more open and accommodating world where life flourishes. We are proudly part of the...
-
Front Desk Receptionist
3 weeks ago
Sydney, Australia YHA Australia Full time**YHA Australia** offers unique, affordable, and sustainable accommodation across Australia. We are a for-purpose, membership-based organisation and have provided curious travellers with quality short-stay accommodation for over 80 years. Our mission is to help create a more open and accommodating world where life flourishes. We are proudly part of the...
-
Front Desk Receptionist
3 weeks ago
Sydney, Australia YHA Australia Full time**YHA Australia** offers unique, affordable, and sustainable accommodation across Australia. We are a for-purpose, membership-based organisation and have provided curious travellers with quality short-stay accommodation for over 80 years. Our mission is to help create a more open and accommodating world where life flourishes. We are proudly part of the...
-
Guest Service Agent
3 months ago
Sydney, Australia Capella Hotel Group Full timeSydney, NSW, AUS Hourly Full Time About Capella Hotels and Resorts. Capella Hotels and Resorts embody excellence in the craft of hospitality. Our vision is to combine tradition, discovery, individuality, and a twist of the unexpected, to create the perfect stay for each guest. Our destinations are designed by world-renowned architects. Our restaurants...
-
Front Desk Receptionist
4 days ago
Sydney, Australia YHA Australia Full time**YHA Australia** offers unique, affordable, and sustainable accommodation across Australia. We are a for-purpose, membership-based organisation and have provided curious travellers with quality short-stay accommodation for over 80 years. Our mission is to help create a more open and accommodating world where life flourishes. We are proudly part of the...
-
Front Desk Receptionist
2 weeks ago
Sydney, New South Wales, Australia YHA Australia Full timeYHA Australia offers unique, affordable, and sustainable accommodation across Australia. We are a for-purpose, membership-based organisation and have provided curious travellers with quality short-stay accommodation for over 80 years. Our mission is to help create a more open and accommodating world where life flourishes.We are proudly part of the global...
-
Assistant Front Office Manager
2 weeks ago
Sydney, New South Wales, Australia Marriott International Full timeJOB SUMMARY Are you curious, outgoing and warm? Be motivated by the Sydney lifestyle, surrounded by major Sydney icons. Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with...
-
Front Desk/student Support Officer
2 weeks ago
Sydney, Australia Brighton College Pty Ltd Full timeFront Desk/Student Support Officer -Sydney Campus - Full-time GREAT OPPORTUNITY FOR QUALITY AND FRIENDLY RTO ============================== **Front Desk/Student Support Officer** **About us** Brighton College Australia is a leading CRICOS provider offering a range of courses to international students. We are currently seeking a highly motivated and...
-
Front Desk/ Customer Service Receptionist
2 months ago
Sydney, Australia Macquarie Education Group Australia Pty Ltd Full timeWe are looking for a Spanish and English speaking staff located in Sydney for our front desk/ customer service receptionist position. **Job Type**: Part-time **Salary**: From $22.00 per hour Schedule: - No weekends **Language**: - Spanish (preferred) Work Location: In person Application Deadline: 29/03/2024
-
Front Desk/ Customer Service Receptionist
4 weeks ago
Sydney, Australia Macquarie Education Group Australia Pty Ltd Full timeWe are looking for a Spanish and English speaking staff located in Sydney for our front desk/ customer service receptionist position. **Job Type**: Part-time **Salary**: From $22.00 per hour Schedule: - No weekends **Language**: - Spanish (preferred) Work Location: In person Application Deadline: 29/03/2024
-
Assistant Front Office Manager
2 weeks ago
Sydney, Australia Marriott International, Inc Full time**Job Number** 24033235 **Job Category** Rooms & Guest Services Operations **Location** Pier One Sydney Harbour Autograph Collection, 11 Hickson Road, Sydney, New South Wales, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Are you curious, outgoing and warm? Be...
-
Front Desk Receptionist
2 weeks ago
Sydney, New South Wales, Australia YHA Australia Full timeYHA Australia offers unique, affordable, and sustainable accommodation across Australia. We are a for-purpose, membership-based organisation and have provided curious travellers with quality short-stay accommodation for over 80 years. Our mission is to help create a more open and accommodating world where life flourishes.We are proudly part of the global...
-
Guest Service Agent
2 months ago
Sydney, Australia Capella Hotel Group Full timeSydney, NSW, AUS per hour Hourly Full Time About Capella Hotels and Resorts. Capella Hotels and Resorts embody excellence in the craft of hospitality. Our vision is to combine tradition, discovery, individuality, and a twist of the unexpected, to create the perfect stay for each guest. Our destinations are designed by world-renowned architects. Our...
-
Guest Service Agent
2 months ago
Sydney, Australia Capella Hotel Group Full timeSydney, NSW, AUS Hourly Full Time About Capella Hotels and Resorts. Capella Hotels and Resorts embody excellence in the craft of hospitality. Our vision is to combine tradition, discovery, individuality, and a twist of the unexpected, to create the perfect stay for each guest. Our destinations are designed by world-renowned architects. Our restaurants...
-
Front Desk/ Customer Service Receptionist
2 weeks ago
Sydney, New South Wales, Australia Macquarie Education Group Australia Pty Ltd Full timeWe are looking for a Spanish and English speaking staff located in Sydney for our front desk/ customer service receptionist position.Job Type: Part-timeSalary: From $22.00 per hourSchedule: No weekendsLanguage: Spanish (preferred)Work Location: In personApplication Deadline: 29/03/2024
-
Assistant Front Office Manager
2 weeks ago
Sydney, New South Wales, Australia Marriott International, Inc Full timeJob Number Job Category Rooms & Guest Services OperationsLocation Pier One Sydney Harbour Autograph Collection, 11 Hickson Road, Sydney, New South Wales, Australia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAre you curious, outgoing and warm?Be motivated by the Sydney lifestyle, surrounded by major Sydney...
-
Assistant Front Office Manager
2 weeks ago
Sydney, New South Wales, Australia Marriott Full timeJob Number:Job Category: Rooms & Guest Services OperationsLocation: Pier One Sydney Harbour Autograph Collection, 11 Hickson Road, Sydney, New South Wales, AustraliaSchedule: Full-TimeLocated Remotely? NRelocation? NPosition Type: ManagementJOB SUMMARYDo you consider yourself inquisitive, friendly, and approachable?Feel inspired by the vibrant Sydney...
-
Assistant Front Office Manager
1 month ago
Sydney, New South Wales, Australia Marriott Full timeJob Number:Job Category: Rooms & Guest Services OperationsLocation: Pier One Sydney Harbour Autograph Collection, 11 Hickson Road, Sydney, New South Wales, AustraliaSchedule: Full-TimeLocated Remotely? NRelocation? NPosition Type: ManagementJOB SUMMARYDo you consider yourself inquisitive, friendly, and approachable?Feel inspired by the vibrant Sydney...
-
Assistant Front Office Manager
4 weeks ago
Sydney, New South Wales, Australia Marriott Full timeJob Number:Job Category: Rooms & Guest Services OperationsLocation: Pier One Sydney Harbour Autograph Collection, 11 Hickson Road, Sydney, New South Wales, AustraliaSchedule: Full-TimeLocated Remotely? NRelocation? NPosition Type: ManagementJOB SUMMARYDo you consider yourself inquisitive, friendly, and approachable?Feel inspired by the vibrant Sydney...