National Account Manager

3 weeks ago

Lidcombe, Australia Lactalis Full time

We are owned by the Lactalis Group, the world’s largest producer of dairy goods. With a range of more than 2,000 products, Lactalis is committed to playing a daily role in the health and well-being of consumers throughout the world, via the provision of nutritious dairy products—milk, cheese, yoghurt and other soft foods and beverages.

At the heart of our business locally, we have over 2,700 passionate employees, working closely and constructively with some 500 Australian farmers to produce the finest dairy products in the country.

Pillar brands such as Pauls, Oak, Ice Break, Tamar Valley Dairy, Vaalia, President and Galbani provide Lactalis Australia with a deep national footprint for growth and prosperity.

We are a growing global company that takes great pride in who we are. We are humble, proud and resilient. Our brands, people and know how define who we are.

We provide a safe workplace that delivers the opportunity to drive your development, and believe that true success comes from us.

Collaboration, flexibility and diversity are pillars of our environment. With knowledge and experience we encourage you to make a difference

About our Opportunity

Are you currently an experienced high performing Senior National Account Manager looking to grow your career with Lactalis?

Exciting opportunities await an energetic, self-motivated and passionate National Account Manager to work with one of our key grocery customers - Coles or Woolworths.  The position is responsible for the management and growth of the commercial relationships with the respective grocery buying team and for the achievement of the set financial, category, strategic, marketing and sales plans and objectives for the Yoghurt and Desserts portfolio.

Based in Sydney or Melbourne and reporting to the Customer Director for Yoghurts & Desserts, you will be responsible for managing the major key portfolio’s in our business that are critical for our success.

Your goals are to deliver and exceed against the budgeted KPIs of:

  • $ Market Share 
  • Volume 
  • Trade Spend % of GS, and
  • Net Sales 
  • Marginal Contribution

You will be actively involved and responsible to drive the following:

  • Lactalis Commercial results through measured metrics
  • Lactalis segment market share growth within your customer (vol. and val.)
  • Strengthen relationships with the Commercial and Private label customer teams to drive opportunity for Lactalis
  • Workshop strategy sessions with Customer Buying Teams
  • Develop and execute an annual customer business plan
  • Manage all aspects of trade spend relating to the account – including claims validation and processing
  • Managing frequency, depth and timing of promotions
  • Facilitate and manage the Private Label tender process
  • Negotiation and Implementation of Price increases

To ensure your success in this role you will have:

  • 5 years’ experience in National Account Management with previous Coles or Woolworths account experience preferred;
  • A Bachelor’s Degree in business, marketing or related fields is preferred; and
  • Strong leadership, analytical, organisational/time management, conflict resolution, presentation and negotiation skills.

You will be commercially competent, a sharp negotiator, and have a strong understanding of our competitive environment and unique market challenges. Your ability to build relationships and rapport with internal and external customers is paramount with demonstrated knowledge of FMCG sales and trends. Experience with Nielsen/iRI/Quantium data analysis and SAP/BW sales will be well regarded.  Your leadership style is achievement focused and collaborative, and as a team player you gain internal alignment to deliver sustainable profitable growth for Lactalis.

If you have the ambition, drive and competency to succeed in this role please submit your application by selecting Apply and following the prompts. 

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