Stakeholder Engagement Coordinator

4 weeks ago

Adelaide, Australia SA Water Full time

About the Company 

SA Water is a successful, modern water utility wholly owned by the Government of South Australia. We employ more than 1,700 people across a broad range of disciplines who operate more than $14 billion worth of infrastructure to deliver essential water and sewerage services to more than 1.8 million South Australians.

We operate in a geographically and climatically diverse service area, with sites and locations from Ceduna through to Port Augusta, the Anangu Pitjantjatjara Yankunytjatjara (APY) Lands, across to the Riverland, down to Mount Gambier, and most places in between.

Our strength and expertise have been shaped by our history. For more than 165 years, South Australians have depended on us to innovate and deliver efficient and sustainable water services. With nationally and internationally recognised industry expertise, we’re focused on understanding and meeting our customers’ expectations.

As well as safely delivering smart and reliable services for our customers of today, we innovate to shape the water solutions of the future that will support thriving economies and healthy communities.

We are driven by our values; we value our people, we do work that matters, we keep it real, we know that our work has impact and we are future focussed. Staying true to our values ensures that we consistently deliver positive outcomes for all South Australians.

About the role

As the Stakeholder Engagement Coordinator, you will play a vital role in supporting SA Water’s leaders and key stakeholders. Your focus will be on coordinating high-quality stakeholder engagement and establishing strong collaborative relationships, both internally and externally.

About Customer, Community and Engagement

The Customer, Community and Engagement group drives customer outcomes by delivering exceptional experiences and tailored solutions that grow business, revenue, and the state economy, while actively engaging with communities, and collecting valuable feedback.

In addition, your responsibilities will include:

Fostering trust with our people, customers and community by providing expert advice and service that ensure we effectively communicate and engage audiences with our business strategy and its delivery across South Australia, every day. 

You will: 

  • Facilitate strategic engagement with regulators and stakeholders through effective verbal and written communication.
  • Develop and maintain trusted relationships with external stakeholders to support SA Water's objectives.
  • Manage our CRM database to track engagements and ensure efficient communication.
  • Prepare documentation and correspondence for regulators and senior leadership, ensuring timely and accurate responses.
  • Stay informed on regulatory requirements and trends, ensuring compliance and raising awareness within the organization.
  • Collaborate with internal teams to provide comprehensive support to senior staff and ensure alignment with organizational goals.

Your success in this role will come from:

  • Exceptional interpersonal skills with a proven ability to build and influence relationships.
  • Strong analytical skills and understanding of regulatory processes and government stakeholders.
  • Excellent written and verbal communication abilities.
  • Proven ability to manage multiple deadlines and work autonomously.
  • Tertiary qualifications in planning, project management, law, communications, or a related field (desirable).
  • Ability to anticipate trends and proactively solve problems (desirable).
  • General knowledge of SA Water’s activities (desirable).

Further information can be found in the attached- Position Description - Stakeholder Engagement Coordinator.docx

To apply, click 'Apply'. Please submit and complete the application form, upload a cover letter and current resume. For enquiries, please contact Tracy from the Talent Acquisition team tracy.rayan@sawater.com.au

Applications close 4pm, 3 December 2024.

A great customer experience is best achieved by having a diverse and inclusive team that reflects the community we serve. Applications are encouraged from everyone, including people living with disability, job seekers of all ages, members of the LGBTQA+ community, Aboriginal and Torres Strait Islander peoples, and people from culturally diverse backgrounds.

Our Industry is like no other. Dive into the wonderful world of water and explore the boundless opportunities. Learn more about the water industry at careersinwater.com.au

Please note: We request that recruitment agencies do not submit candidates for this position, as they will not be accepted. 

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