Product Support Representative
2 months ago
About Us
Hitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment.
The Opportunity
HCA has an exciting opportunity for an experienced and motivated sales professional to join the team as a Product Support Representative. Based out of the Dandenong branch, this role will have you selling market leading products and services across the range of Hitachi and Bell products.
Your responsibilities will include:
- Establishing and maintaining successful working relationships with customers
- Promotion of the Hitachi range of parts and service solutions to achieve budgeted sales targets
- Identify areas for business growth and develop suitable strategies to generate parts and service sales
- Working to a customer call cycle and actively building parts & service quotes tailored to customers’ needs
- Efficiently liaise with current and potential customer base with accurate reporting of activity, sales, prospects and market activity
- Ensuring that all interactions with customers and internal stakeholders are conducted professionally and all requests are followed up as required
To be successful in this role, you will need:
- Relevant Trade Qualification – Mechanical or Electrical trade qualification within the construction/earthmoving industry is preferred
- Technical understanding of earthmoving & construction equipment
- Genuine desire to deliver Hitachi's promise of Total Customer Satisfaction as you develop and maintain positive relationships with customers
- A motivated and ambitious commitment to meet and exceed sales targets
- Strategic and Analytical capability to assess value, including the use of CRM
- Self-motivated and the ability to work autonomously
- A current driver’s licence
Benefits – What’s in it for you?
- A rewarding Base Salary + Super + Commission Structure + Fully Maintained Company Car
- Permanent Full Time Position in a leading OEM with long term job security
- Exclusive access to discounts on a wide range of goods and service through our Employee Rewards Program
- Supportive management who value your input in finding new and improved ways to achieving success
- Continuous training and upskilling with real career development opportunities
- Be a part of a leading OEM which genuinely values and ensures you are happy and safe at work
Here at Hitachi, we believe that success comes from the partnership of our market-leading products and the quality of our people. We are an equal opportunity employer, do not discriminate on any basis and wholeheartedly value diversity at our company.
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