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Business Process Improvement Analyst
2 months ago
The role
As a Business Process Improvement Analyst, you will be required to:
Work independently, with external vendors and/ or with other HCD Hub members to identify and implement process improvement initiatives across ASIC, utilising the HCD methodology and best practice business process improvement tools Identify opportunities for operational efficiency, increased people satisfaction and reduced costs through the identification and development of new business processes and/or improvements to existing business processes Collaborate with business teams and important stakeholders to understand their needs and ensure successful execution of projects including documenting as-is process analysis and to-be process designs using process maps Develop and evaluate the business process improvement service in the HCD Hub as we seek to ‘test and learn' how to optimise this function in the team Be responsible for leading hub projects or aspects of a project Display strong skills in managing your own tasks and performance to deliver on ASIC's strategic priorities and team business planAs a valued member of the team, you will also:
Undertake additional responsibilities or tasks as required Work professionally, positively, and cooperatively as part of ASIC, and model the values of Accountability, Professionalism and Teamwork Undertake reasonable care for your own health and safety and that of others in the workplace that may be affected by your actionsAbout You
Relevant tertiary qualification in Information Technology, Business Systems, or similar business process improvement experience Strong process mapping skills and ability to analyse, improve them Strong application of analytical and problem-solving skills Previous experience leading projects and/or proven experience working as part of a project team, in a dynamic project/programenvironment Good knowledge of IT Systems Development Lifecycles (SDLC) with Agile methodology experience Strong stakeholder management and liaison skills Good knowledge of, or the ability to quickly acquire knowledge of ASIC's systems and underlying technologies + potentially new
technology solutions Strong written and verbal communication skills, including the ability to communicate complex concepts and support data driven
and timely decisions