Supervisor-At Your Service
3 weeks ago
When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We welcome guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experiences, we encourage you to explore your next career opportunity with Sheraton.
Position Summary
The Guest Services (Switchboard) Supervisor will be responsible for the smooth operation of the department ensuring total guest and associate satisfaction. This role will suit someone trained in a Front Office role and is looking for their next challenge as a supervisor in the world's leading hospitality company.
About the Role
- Support associates with any queries on shift
- Verify and adjust billing for guests
- Accommodate requests for room changes when possible
- Assign room according to guest request and preferences whenever possible
- Co-ordinate with Housekeeping / Engineering team and update room status
- Review shift logs/daily memo books and document pertinent information in logbooks
- Answer, record, and process all guest calls, requests, questions, or concerns
- Follow up with guest regarding satisfaction with guest-related issues.
- Assisting to process In Room Dining orders
About you
- Excellent Customer Service Skills
- Supervisory experience is preferred
- Tertiary Education in Tourism/ Hospitality and/or Management preferred
- Capable knowledge of Opera PMS
- Ability to work a 7 day rotating roster
- Proven ability to work under pressure
In return we will provide
- Discounted accommodation and food and beverage at Marriott International worldwide
- Training and development opportunities
- Discounted parking
- Uniform provided daily
- Rewards and recognition program
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
-
Supervisor-at Your Service
4 weeks ago
Sydney, Australia Marriott International, Inc Full time**Additional Information** **Job Number**24185725 **Job Category**Rooms & Guest Services Operations **Location**Sheraton Grand Sydney Hyde Park, 161 Elizabeth Street, Sydney, New South Wales, Australia, 2000 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management When you join the Sheraton family, you become a member of its global...
-
At Your Service Supervisor
2 days ago
Sydney, Australia Marriott International, Inc Full time**Additional Information** **Job Number**24201780 **Job Category**Rooms & Guest Services Operations **Location**Sheraton Grand Sydney Hyde Park, 161 Elizabeth Street, Sydney, New South Wales, Australia, 2000 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Answer, record, and process all guest calls, requests, questions, or...
-
Supervisor Service Operations
6 months ago
Sydney Olympic Park, Australia NSW Government -NSW Rural Fire Service Full time**Supervisor Service Operations** **This opportunity offers**: - Ongoing employment - Full time role & 35 hour working week - Attractive annual salary $122,491 - $134,981 p.a. plus 11% superannuation - Location: Sydney Olympic Park - Ongoing learning and development - One ‘Agreed Absence’ leave day per calendar month in recognition of the hours worked...
-
Agent-at Your Service
5 months ago
Sydney, Australia Marriott International, Inc Full time**Job Number** 24018809 **Job Category** Rooms & Guest Services Operations **Location** Pier One Sydney Harbour Autograph Collection, 11 Hickson Road, Sydney, New South Wales, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** **Associate Journey**: - Arrive at work on time in...
-
At Your Service Manager
6 months ago
Sydney, Australia Marriott Hotels Resorts Full time**Job Description**: **Job Number** 23141526 **Job Category** Rooms & Guest Services Operations **Location** Sydney Harbour Marriott Hotel at Circular Quay, 30 Pitt Street, Sydney, NEW SOUTH WALES, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for the...
-
Service Supervisor NSW
2 weeks ago
Sydney, New South Wales, Australia Diverseco Pty Ltd Full timeAbout Diverseco Pty LtdDiverseco Pty Ltd, a leading provider of measurement and automation solutions in Australia, is seeking a highly skilled Service Supervisor to join our team in NSW.About the RoleAs a Service Supervisor, you will be responsible for leading and supervising our team of Service Technicians to ensure the efficient delivery of services and...
-
Service Integration Supervisor
1 month ago
Sydney, New South Wales, Australia Legal Aid NSW Full timeExciting Opportunity for a Service Integration SupervisorLegal Aid NSW is seeking a highly skilled and experienced Service Integration Supervisor to lead our ICT Service Integration Team within the Service Management Business Unit.This is an exciting opportunity to optimize business outcomes and support the ICT strategic roadmap and corporate plans. As our...
-
BMS Service Supervisor
4 weeks ago
Sydney, New South Wales, Australia New Venture Recruitment Full timeBMS Service Supervisor RoleAt New Venture Recruitment, we are seeking a highly skilled BMS Service Supervisor to join our team. As a BMS Service Supervisor, you will be responsible for overseeing a team of technicians and ensuring the smooth operation of building management systems across various commercial, university, healthcare, and government sites.Key...
-
Service Supervisor NSW
4 weeks ago
Sydney, New South Wales, Australia Diverseco Pty Ltd Full timeAt Diverseco Pty Ltd, we are seeking a highly skilled and experienced Service Supervisor to lead and supervise our team of Service Technicians.The successful candidate will be responsible for managing efficient services, supervising the output, safety, and quality of the team, and driving productivity, customer satisfaction, and quality outcomes in a...
-
Customer Service Supervisor
5 months ago
Sydney, Australia National 360 Full time**About National 360** National 360 provides high-quality Occupational Therapy, Physiotherapy, Speech Pathology, Behaviour Support and Early Childhood services to clients of all ages and abilities within the NDIS, Aged-Care, and Insurance sectors. Continuing its exciting national expansion, the business aims to become the number one provider of allied health...
-
Guest Services Supervisor
3 weeks ago
Sydney, New South Wales, Australia Four Seasons Hotels and Resorts Full timeAbout Four SeasonsAt Four Seasons Hotels and Resorts, we believe that exceptional service is the hallmark of a truly unforgettable experience. As a Guest Services Supervisor, you will play a critical role in delivering personalized service to our guests, exceeding their expectations and creating lasting memories.About the RoleThis role is responsible for...
-
Supervisor Operational Response
3 months ago
Sydney, Australia NSW Rural Fire Service Full time**Supervisor Operational Response** **This opportunity offers**: - Ongoing employment - Full time role & 35 hour working week - Attractive annual salary $122,491 - $134,981 p.a. plus 11.5% superannuation - Location: Sydney Olympic Park, NSW RFS State Headquarters - Free onsite secure parking - Annualised Conditions Allowance may apply **Join Our Team:...
-
Environmental Services Supervisor
5 months ago
Sydney, Australia Northern Beaches Hospital Full timeYou will care about people, team culture and passionate about building and developing a great team who contribute to the delivery of excellent care and customer service to our patients and visitors. Northern Beaches Hospital is a 490 bed facility operated by Healthscope. Treating both private and public in and outpatients, NBH provides acute medical,...
-
Service Supervisor
4 weeks ago
Sydney, New South Wales, Australia Rdo Equipment Full timeAbout RDO EquipmentRDO Equipment is one of the world's largest and most trusted John Deere and Vermeer equipment dealers, selling and supporting John Deere Construction & Forestry, and Agricultural & Turf machinery, as well as the full range of Vermeer equipment.Our company proudly employs over 850 staff, operating out of 29 dealership locations in metro and...
-
BMS Service Supervisor
4 weeks ago
Sydney, New South Wales, Australia James Full timeJob Title: BMS Service SupervisorJob Summary:James is seeking a highly skilled BMS Service Supervisor to lead a team of technicians in Sydney. The successful candidate will have experience in BMS service, HVAC controls, and team leadership. The role involves overseeing a team, working on planned and reactive maintenance, and minor works. The ideal candidate...
-
At Your Service Agent
5 months ago
Sydney, Australia Four Points Full time**Job Description**: **Job Number** 23137238 **Job Category** Rooms & Guest Services Operations **Location** Four Points by Sheraton Sydney Central Park, 88 Broadway, Sydney, New South Wales, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and...
-
Housekeeping Services Supervisor
6 months ago
Sydney, Australia The Star Entertainment Group Full time**The Darling Hotel: Where Luxury Meets Forbes Five-Star Excellence!** Step into the epitome of luxury at The Darling Hotel, Sydney's first and only luxury hotel with the coveted Forbes five-star rating. As a Housekeeping Services Supervisor, you'll play a vital role in delivering impeccable guest service, ensuring all guest rooms are immaculate and...
-
Service Supervisor
5 months ago
Sydney, Australia RDO Equipment Full time**About the Company**: RDO Equipment is one of the world’s largest and most trusted John Deere and Vermeer equipment dealers, selling and supporting John Deere Construction & Forestry, and Agricultural & Turf machinery, as well as the full range of Vermeer equipment. RDO proudly employs more than 850 staff, and operates out of 29 dealership locations in...
-
Service Delivery Supervisor
5 months ago
North Sydney, Australia Pacific National Full time**Supervisor Service Delivery** - Permanent opportunity, North Sydney location - 12 hour rotating shifts, weekend and night work required. **About us** Pacific National (PN) is the largest private provider of diversified rail freight services in Australia. We haul a variety of freight including coal, intermodal containers, steel, and a range of bulk...
-
Field Service Supervisor
3 months ago
Sydney, Australia WesTrac Full timePosted Date: 29 Aug 2024- Location: Sydney, NSW, AUAt WesTrac, we’re made for more of what matters most. More family time, with paid parental leave, flexible working arrangements and purchased leave programs to give you the work life balance you’ve always wanted. More development opportunities, with WesTrac's own in house RTO - 50737, access to your own...