Product Manager, Shared Services

4 weeks ago

Sydney, Australia Cuscal Limited Full time

Job Description

Our client’s success is our success. And you make it happen 
 
Payment systems are complex, regulated and ever-changing. And, while we may be small, we are at the forefront of innovation punching above our weight. We’re enabling the future for our clients through tech like NPP (New Payment Platform), buy now, pay later, and open banking.  
 
Our product teams are the eyes and ears of Cuscal. They’re client-focused relationship managers, serving everything from business development, marketing, fraud, and customer support. They work out what clients need, so we can build it and launch it… often, in months, not years.  
 
We are looking for a Product Manager to join our Shared Services Domain.  

Shared Services refers to the domain within our Product Division that has business ownership and accountability for the common assets and functions used within our Product team.

Shared Services is complex.  As the link between other product domains, we are today the business owner of over 40 applications. We exist to both support the other product domains with their strategies and roadmaps but also to add value to Cuscal and our clients through the introduction and management of our own products. 

About the Role: 

  • Assist in defining the strategy for assigned products and functions within the domain. 

  • Design propositions that will continue to add value to and relevance to Cuscal and our clients. 

  • Provide recommendations, options and solutions in line with product roadmaps for new and enhanced features to both new and existing products and services. 

  • Work closely with Product Owners to ensure the vision of the products and services are achieved. 

  • Craft and maintain documents and other artefacts associated with Shared Services products and services that ensures they are clear and digestible as they will be a resource used by both internally across other domains and with our clients. 

  • Manage as required, a selection of vendors who provide the applications and services that underpin Shared Services functions.   

  • Ensure that there are clearly defined product requirements, SLAs aligned to market needs, pricing models and distribution channels. 

  • Manage the integration of new product development or product change into existing processes. 

  • Evaluate product competitiveness to enhance business impact and product profitability. 

  • Ensure that all products, services, and activities are compliant with all forms of regulation, legislation and/or policies.  

  • Understand the relationship between Shared Services, our clients and the other product domains and where Shared Services becomes involved. 

  • Monitor projects to provide recommendations and solutions in line with product roadmaps. 

  • Develop, prepare, and deliver presentations or communications on products and services to clients and other interested parties to assist in the education process and marketing of Cuscal’s products.  

  • Stay up to date on industry trends and new developments in payments technology to help improve payment processing efficiency. 

About You: 

  • At least 3 years’ experience in product management. 

  • Demonstrated Experience in development and execution of product management tactics.  

  • Demonstrated experience in product development/enhancement of business cases for B2B Partners and clients. 

  • Domain experience in payments settlements, disputes, client billing is highly regarded. 

  • Experience with modes of client interfacing such as portals, APIs and file delivery mechanisms is also highly regarded.  

Join us at the forefront of payments 
   
Why Cuscal? 
We are in the rapidly evolving world of payments, and we are committed to providing a diverse and inclusive workplace where the very best talent in Australia chooses to work. We support our colleagues with flexible work arrangements through our hybrid model whilst also offering a wide range of educational, financial, lifestyle, health & wellbeing benefits. 
 
Next Step 
If you think this role is the right fit for you, we invite you to apply. Let’s explore who you are and what drives you. We’d love to share our vision for the future of the payments sector. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. 
     
Cuscal does not accept unsolicited resumes from recruitment agencies and search firms. Please do not email or send unsolicited resumes to any Cuscal employee, location or address. 

Job Location

I'm interestedI'm interested
Privacy PolicyCookies Settings

  • Shared Services Manager

    2 weeks ago

    Sydney, Australia FourQuarters Recruitment Pty Ltd Full time

    **The Company** Shared Service Manager required for this large services business in Sydney CBD. My client are working on a number of transformation projects and the need for additional management with its operations is required. **The Role** Reporting to the Group Financial Controller this role will partner with current management to ensure to smooth...

  • Shared Services Manager

    2 weeks ago

    Sydney, New South Wales, Australia FourQuarters Recruitment Pty Ltd Full time

    The CompanyShared Service Manager required for this large services business in Sydney CBD. My client are working on a number of transformation projects and the need for additional management with its operations is required.The RoleReporting to the Group Financial Controller this role will partner with current management to ensure to smooth running of a...

  • Shared Services Manager

    2 months ago

    Sydney, Australia West Recruitment Full time

    - Market leading organisation- Lead and drive projects- Competitive Salary + bonusesAbout Your EmployerAs an industry leader the organisation has a proven track record of success, and their commitment to innovation and growth sets them apart. With a strong focus on employee development, a collaborative work environment, it is the ideal place to take your...

  • Shared Services Manager

    2 weeks ago

    Sydney, Australia Allura Partners Full time

    Shared Service Manager - Circa $140K - $150K +Super - Hybrid Working Arragement Our client is well known Healthcare industry leader. The company invests heavily in the personal development of its staff and can offer career opportunities. Due to the current significant growth, an exciting opportunity has become available for an experienced Shared Service...

  • Shared Services Manager

    2 weeks ago

    Sydney, New South Wales, Australia Allura Partners Full time

    Shared Service Manager Circa $140K $150K +Super Hybrid Working ArragementOur client is well known Healthcare industry leader. The company invests heavily in the personal development of its staff and can offer career opportunities. Due to the current significant growth, an exciting opportunity has become available for an experienced Shared Service...

  • Shared Services Manager

    4 weeks ago

    Sydney, Australia people2people Full time

    Competitive salary + benefits - City fringe + WFH flexibility - Employee discounts This globally listed organisation is a powerhouse of the retail sector and has thrived in multiple markets. Offering their customers unique experiences through four divisions, with their services expanding through local merge and acquisition activity in the last 12...

  • Shared Services Manager

    3 months ago

    Sydney, Australia people2people Full time

    Competitive salary + benefits - City fringe + WFH flexibility - Employee discounts This globally listed organisation is a powerhouse of the retail sector and has thrived in multiple markets. Offering their customers unique experiences through four divisions, with their services expanding through local merge and acquisition activity in the last 12...

  • Shared Services Manager

    1 week ago

    Sydney, New South Wales, Australia people2people Full time

    Competitive salary + benefits City fringe + WFH flexibility Employee discountsThis globally listed organisation is a powerhouse of the retail sector and has thrived in multiple markets. Offering their customers unique experiences through four divisions, with their services expanding through local merge and acquisition activity in the last 12 months.Reporting...

  • Shared Services Manager

    1 week ago

    Sydney, New South Wales, Australia Reach Human Resources Full time

    Management (Community Services & Development) Emerging Futures Collaborative Limited (EFCL) is a mission-driven social enterprise providing ongoing administrative and support services to Catholic religious congregations and their members (clients) who are moving towards completion or who need support. EFCL is led by a small core team of experienced staff...

  • Operations Manager Shared Services

    1 month ago

    Sydney, Australia people2people Full time

    **The Company** Our client is a privately owned, award-winning Services organisation with offices based in Australia, New Zealand and the United Kingdom. This established business boasts an impressive track record of consistent growth, spanning close to two decades. The core business is supported by a dedicated back office team, consisting of Finance,...

  • Operations Manager Shared Services

    4 weeks ago

    Sydney, Australia people2people Full time

    **The Company** Our client is a privately owned, award-winning Services organisation with offices based in Australia, New Zealand and the United Kingdom. This established business boasts an impressive track record of consistent growth, spanning close to two decades. The core business is supported by a dedicated back office team, consisting of Finance,...

  • Product Owner, Shared Application

    2 weeks ago

    Sydney, Australia Cuscal Full time

    Be part of a leading Fintech industry - Create, drive and manage the roadmap to align to business strategies and goals - We offer flexible work arrangements through our hybrid model. **Our client’s success is our success. And you make it happen.**Payment systems are complex, regulated and everchanging. We are an established market leading brand who are...

  • Operations Manager Shared Services

    1 week ago

    Sydney, New South Wales, Australia people2people Full time

    The CompanyOur client is a privately owned, award-winning Services organisation with offices based in Australia, New Zealand and the United Kingdom.This established business boasts an impressive track record of consistent growth, spanning close to two decades. The core business is supported by a dedicated back office team, consisting of Finance, Payroll, IT,...

  • General Manager Shared Services

    3 weeks ago

    Sydney, Australia people2people Full time

    people2people is a multi-award-winning global recruitment company with nine offices across Australia, New Zealand, and the United Kingdom. Our mission is to identify potential today to build the businesses and careers of tomorrow. Our success in hiring quality talent, fast, is backed by an industry leading shared services team. Due to business growth, an...

  • Head of Shared Services

    4 weeks ago

    Sydney, Australia Precision Sourcing Full time

    Nov 22, 2023 - SAP - Permanent - Sydney, New South Wales - Full-Time **What will this job do to improve your life?** In this position you will be the Head of Shared Services working with a very unique business. Not only does this position offer amazing experience in terms of technology exposure and C-Level stakeholder engagement but it will also offer...

  • Group Manager Shared Services

    4 weeks ago

    Sydney, Australia Allianz Australia Full time

    Fully utilise your expertise - Leading global insurance organisation At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening up exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists, there’s...

  • Shared Services Lead

    3 weeks ago

    Sydney, Australia Stantec Full time

    Shared Services Lead - ( 2400020D ) **Description** We are seeking an experienced and driven office manager for the position of Shared Services Lead, NSW working out of our Sydney office. This is a permanent, full-time position. As the Shared Services Lead, NSW you’ll play a crucial role in ensuring seamless operations across our NSW offices. You’ll...

  • Group Manager Shared Services

    2 weeks ago

    Sydney, New South Wales, Australia Allianz Australia Full time

    Fully utilise your expertise Leading global insurance organisationAt Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening up exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists, there's flexibility...

  • Shared Services Supervisor

    4 weeks ago

    Sydney, Australia Mirvac Full time

    Mirvac is an Australian property group with a clearly defined purpose to 'reimagine urban life'. For 50 years, we've dedicated ourselves to shaping Australia's urban landscape. Our evolution has been significant, growing from a small joint venture to a thriving ASX-listed property group that leads the way in sustainability, innovation, safety and...

  • Shared Services Manager

    4 weeks ago

    Sydney, Australia Appreciating Talent Full time

    29/5/24 3787944 Shared Services Manager- CONTRACT- Immediate Start Transactional ...