Data Center IT Operations Technician, AWS Infrastructure Services

3 months ago

Sydney, Australia Amazon Full time

DESCRIPTION

AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Are you excited about Server and Networking Technology and want to work in the Largest Data Centers in the World? We are looking for skilled Data Center Technicians with a passion for technology to help us expand our data centers to the next level. At Amazon, career progression is part of our environment. We want you to progress, so come and work for the world’s most Customer-centric Company.

You will work on installing and troubleshooting the infrastructure that supports the AWS cloud. You will also be responsible to work with logistics and other teams to maintain daily operations. There is never a dull moment as each day presents itself with different challenges.

Data Center Operations designs, installs & maintains the world’s largest Computing Infrastructure. This role is a unique opportunity to work in some of the most cutting-edge data centers in the world. Amazon data centers are large-scale high-density centers where you will be working on changing the face of cloud technology in the region.

Key job responsibilities
- Escalation point and technical troubleshooter for all Systems and problems
- Deep diving into Linux server issues
- Remediation of physical layer outages, both Systems & Network
- Remediation or recovery of physical power issues on racks and participate in Data Center power & cooling events
- Shift work (4 days on and 4 days off including night shifts on a rotational basis)
- Install & configure racks of hosts in line with internal SLAs
- Triage & resolve trouble tickets for all devices in your region
- Physical replacement of server and network device parts
- Ensure correct rotation of parts & spares
- Enforcing Amazons Security Best Practices
- Interact with third party vendors & contractors
- Engage with Remote Hands & Eyes in EU Regional Cloudfront POPs
- Participate in and deliver on a number of high impact small to mid-scale projects
- This position also has a physical component requiring the ability to lift & rack equipment using our lifting equipment.
- It may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines.
- Candidates must possess a valid driver’s license and their own vehicle to travel between sites.

About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

BASIC QUALIFICATIONS

- 2+ years of computer hardware troubleshooting and repair experience
- 1+ years of computer networking experience
- High school or equivalent diploma

PREFERRED QUALIFICATIONS

- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
- Knowledge of server hardware and components
- Hands-on experience with one or more of the follow hardware platforms (e.g. Dell, HP, Supermicro) is a plus.

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.

  • Data Center IT Operations Technician, Data Center

    3 months ago

    Sydney, Australia Amazon Corporate Services Pty Ltd Full time

    2+ years of computer hardware troubleshooting and repair experience - 1+ years of computer networking experience - High school or equivalent diploma AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data...

  • Data Center IT Operations Technician

    3 months ago

    Sydney, Australia Amazon Corporate Services Pty Ltd Full time

    1+ years of computer networking experience - High school or equivalent diploma - 1+ years of computer hardware troubleshooting and repair experience AWS Infrastructure Services (AIS) AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running....

  • Data Center IT Operations Technician

    3 months ago

    Sydney, Australia Amazon Corporate Services Pty Ltd Full time

    2+ years of computer hardware troubleshooting and repair experience - 1+ years of computer networking experience - High school or equivalent diploma AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data...

  • Data Center IT Operations Technician, Data Centre

    2 months ago

    Sydney, Australia Amazon Corporate Services Pty Ltd Full time

    1+ years of computer hardware troubleshooting and repair experience - 1+ years of computer networking experience - High school or equivalent diploma AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data...

  • Data Center IT Technician, Data Centre Operations

    2 months ago

    Sydney, Australia Amazon Corporate Services Pty Ltd Full time

    1+ years of computer hardware troubleshooting and repair experience - 1+ years of computer networking experience - High school or equivalent diploma AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers...

  • AWS Data Center Technologist

    3 weeks ago

    Sydney, New South Wales, Australia Amazon Full time

    AWS is seeking a skilled Data Center Technician to join our team. As a Data Center Technician, you will be responsible for installing, troubleshooting, and maintaining the infrastructure that supports the AWS cloud. You will also work with logistics and other teams to maintain daily operations.Your key responsibilities will include:Escalation point and...

  • AWS Data Center Infrastructure Engineer Intern

    2 weeks ago

    North Sydney Council, Australia Amazon Corporate Services Pty Ltd Full time

    About the RoleWe're seeking a talented Data Center Infrastructure Engineer Intern to join our AWS Infrastructure Services team. As an intern, you'll engage with a diverse staff to provide full life-cycle support to AWS Data Centers from design inception through site improvement and maintenance.Key ResponsibilitiesPerform design and equipment submittal review...

  • Data Center IT Support Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Amazon Web Services (AWS) Full time

    About the RoleThis is a Data Center IT Support Engineer, Data Centre Operations position with one of the leading companies in the cloud computing industry, Amazon Web Services (AWS). You will be part of a diverse team that owns the design, planning, delivery, and operation of all AWS global infrastructure.Our team is responsible for the day-to-day operation...

  • Data Center Rack Operations Technician

    2 weeks ago

    Sydney, New South Wales, Australia Amazon Web Services (AWS) Full time

    This role at Amazon Web Services (AWS) involves the processing and facilitation of large scale legacy Data Center equipment through a liquidation process ensuring targeted equipment is ready for removal.Team members will work in a collaborative environment processing large volumes of customer data to ensure all data is sanitized and properly managed.The...

  • AWS Data Centre Operations Engineer

    4 weeks ago

    Sydney, New South Wales, Australia Amazon (AWS) Full time

    This is a Data Centre Operations role with Amazon (AWS) in AU, where you'll work with a leading company to deliver high standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for customers.As a Data Centre Technician in Sydney, you'll be the senior resolver for your support team, troubleshooting and solving...

  • Data Center IT Support Engineer, Data Centre Operations Specialist

    4 weeks ago

    Sydney, New South Wales, Australia Amazon (AWS) Full time

    This is a challenging role for a Data Center IT Support Engineer, Data Centre Operations Specialist with one of the leading companies in the region, Amazon (AWS). The company is continuing to grow rapidly, and this is the chance to join right as the team expands.More About the Role at Amazon (AWS)## KEY RESPONSIBILITIESAs a Cloud Infrastructure Support...

  • Data Center IT Operations Technician

    2 months ago

    Sydney, Australia Amazon Corporate Services Pty Ltd Full time

    1+ years of computer hardware troubleshooting and repair experience - 1+ years of computer networking experience - High school or equivalent diploma AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers...

  • Data Center IT Operations Technician

    6 months ago

    Sydney, Australia Amazon Corporate Services Pty Ltd Full time

    2+ years of computer hardware troubleshooting and repair experience - 1+ years of computer networking experience - High school or equivalent diploma Are you excited about Server and Networking Technology and want to work in the Largest Data Centers in the World? We are looking for skilled Data Center Technicians with a passion for technology to help us...

  • Data Center IT Operations Technician

    5 months ago

    Sydney, Australia Amazon Corporate Services Pty Ltd Full time

    1+ years of computer networking experience - High school or equivalent diploma - 1+ years of computer hardware troubleshooting and repair experience Are you excited about Server and Networking Technology and want to work in the Largest Data Centers in the World? We are looking for skilled Data Center Technicians with a passion for technology to help us...

  • Data Center IT Operations Technician

    3 months ago

    Sydney, Australia Amazon Corporate Services Pty Ltd Full time

    1+ years of computer hardware troubleshooting and repair experience - 1+ years of computer networking experience - High school or equivalent diploma AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers...

  • Data Center IT Operations Technician

    3 weeks ago

    Sydney, Australia Amazon Corporate Services Pty Ltd Full time

    1+ years of computer hardware troubleshooting and repair experience - 1+ years of computer networking experience - High school or equivalent diploma AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers...

  • Data Center IT Operations Technician

    6 months ago

    Sydney, Australia Amazon Corporate Services Pty Ltd Full time

    Linux /Unix Administration and server hardware troubleshooting experience Server Booting experience including POST, BIOS, PXE, Kickstart, GRUB/LILO, and RAID Some Experience with Network Protocols including TCP/IP, Ethernet, and L2/L3 technologies Some networking hardware experience including copper and optical fiber cabling, switches, and routers. Are you...

  • Data Center IT Operations Technician

    6 months ago

    Sydney, Australia Amazon Corporate Services Pty Ltd Full time

    Linux /Unix Administration and server hardware troubleshooting experience - Server Booting experience including POST, BIOS, PXE, Kickstart, GRUB/LILO, and RAID - Some Experience with Network Protocols including TCP/IP, Ethernet, and L2/L3 technologies - Some networking hardware experience including copper and optical fiber cabling, switches, and...

  • Infrastructure Delivery Technician Trainee

    6 months ago

    North Sydney, Australia Amazon Corporate Services Pty Ltd Full time

    Amazon Web Services (AWS) is a world leader in cloud services, operating large-scale, high-density data centers across the globe. We are expanding our technician teams within the Sydney region and have openings for an Installation Technician trainee. This is an entry level position and a unique opportunity to learn and work in some of the most innovative and...

  • AWS Data Center Operations Specialist

    3 weeks ago

    Sydney, New South Wales, Australia Amazon Full time

    About the RoleData Center Operations at Amazon is a dynamic and challenging environment where you will be working on the largest computing infrastructure in the world. As an Infrastructure Technician in Data Center Operations, you will be responsible for installing and troubleshooting the infrastructure that supports the AWS cloud. This will include working...