Office Services Coordinator

1 month ago


Brisbane, Australia Urbis Full time

About this role

Who we are:

Urbis is people focussed, and we want the best for our team, our clients, and our communities. Our mission is about helping people create meaningful, sustainable cities & communities. We are a community of passionate problem solvers, sought out by clients for our fresh thinking and approach to their city-shaping projects. Here you will make a tangible difference and positive impact, while gaining incredible industry experience and broad ranging exposure to the most exciting work.

We pride ourselves in empowering our employees and supporting them to be the best they can be. You will have the benefits of salary continuance insurance, generous parental leave policy for both primary & secondary carers, work life balance, health & wellbeing programs and much more.

Urbis is an employer of choice for gender equality (EOCGE), recognised through the Workplace Gender Equality Agency (WGEA).

Urbis shaping Futures your way

The Opportunity:  

Our Brisbane office is seeking an Office Services Coordinator to join the team in Brisbane In this role you will work closely with the Office Services Manager and the Client Services Coordinator, to deliver exceptional service to all stakeholders, including clients, employees, and guests.

You will maintain the daily operational excellence of our office through your keen eye for detail, impeccable personal organisation, and time management skills. Using your experience in a similar customer focussed, retail or hospitality role, you will help grow and enhance the office space experience ensuring client and guest needs are met and events are delivered at the highest level.

You will:  

Support the seamless daily operations of the office Meet and greet all staff and visitors to the Urbis office, and proactively find opportunities to exceed customer expectations anticipating customer needs; Ensure site access compliance measures are implemented and adhered to including access card, printer and locker programming; Manage and coordinate all back of house facilities including meeting rooms, kitchen and break out areas to ensure the highest standards of customer service are provided Collaborating with the Regional Director and Office Services Manager to deliver outstanding office wide events and activities, including local Business Services Team Building events, office monthly morning teas, Friday night drinks and other events Collaborate with the national Office Services team to coordinate an annual calendar of staff activation activities that align with Urbis initiatives such as RAP, Diversity & Inclusion, Mental Health etc.

About You:  

Prior experience in a customer focussed role, i.e., airline, hospitality, hotelier concierge, corporate office or co-working space. Competent in the use of Microsoft office suite (particularly Teams, Outlook, Word and Excel) RSA / Food Safety Training (ideal) Certificate(s) in Hospitality (ideal) High School Completion Certificate – Senior Certificate (QLD)

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