Client Services Coordinator

1 month ago


Brisbane, Australia DFP Recruitment Services Full time

**Job description**:
Our client, one of Australia’s Specialist industry funds is looking for a Client Service Coordinator for a 12 month Maternity Leave contract.

Our client offers a modern work environments in the CBD, with easy access to public transport.

We are looking for a person who is passionate about customer service and building relationships with their customers. This role involves responding to enquires and providing tailored services and advice to customers via their multiple channels as well as assisting with ad-hoc administration duties.

In this role you will be working,
**Monday to Friday between 8.00am to 5.00pm.**

**Key responsibilities include**:

- Assistance in the implementation of financial advice by completing appropriate documentation
- Contacting product providers to confirm confidential client information
- Maintaining client files - utilising financial planning software (Xplan) to manage the workflow and store client information
- Work within legislative requirements
- General adhoc office management duties including coordination of local team events, reception of clients and monitoring office stationery
- A sound knowledge of social security, taxation, superannuation, or investment products
- Confidence in learning and using computer systems - 2 years in administration/customer service
- Highly developed communication written and verbal skills
- Commitment to ongoing personal development and education
- Ability to deal with challenging relationships

**What’s on offer for you?**
- $40 per hour + superannuation
- Brisbane CBD based - full time hours - 12-month assignment
- Continued opportunity to grow and develop by participating in a pathway of learning
- A diverse and all-inclusive culture which supports, vales and respects each person

If you are driven to make a positive difference with an unwavering focus on customer’s needs, then you'll love being a part of this team. Click
**APPLY** to submit your resume today

For further information, please contact Katie Brown on 07 3239 2500.



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