Service Coordinator

1 month ago


Brisbane, Australia Ace Care Services Full time

Ace Care is a prominent provider of NDIS Services in Melbourne, offering comprehensive services to support the needs of our community. We are dedicated to delivering the highest standard of care and ensuring that every participant's experience is tailored to their individual needs.

**Role Overview**:
The Service Coordinator will be responsible for overseeing the day-to-day operations of our NDIS services in Melbourne, including our Supported Independent Living (SIL) Group homes and community-based caseload. As an integral part of our management team, the Service Coordinator will play a pivotal role in ensuring smooth service delivery, maintaining compliance with NDIS guidelines, and managing stakeholder relationships.

**Key Responsibilities**:
Operational Management: Oversee the daily operations of Ace Care NDIS Services in Melbourne, ensuring efficient service delivery.

Stakeholder Management: Collaborate with key stakeholders, including support coordinators, guardians, government bodies, and NDIS representatives in Melbourne, ensuring effective communication and collaboration.

Compliance & Standards: Ensure that all services in Melbourne are delivered in accordance with NDIS guidelines and maintain compliance with quality and safety standards.

Team Leadership: Work closely with a multidisciplinary team across HR, marketing, and accounts departments, promoting a culture of teamwork and excellence.

Service Improvement: Continually assess and refine service delivery methods in Melbourne to ensure participant satisfaction and meet the organization's objectives.

Reporting: Provide regular reports on service delivery metrics, participant feedback, and any operational challenges to senior management in Melbourne.

Budget Management: Collaborate with the accounts team to ensure services are delivered within budget in Melbourne and identify opportunities for financial efficiency.

**Required Qualifications & Experience**:
Bachelor's degree in a related field (e.g., healthcare management, social services, business administration).

Previous experience in a managerial role within the NDIS or similar healthcare services in Melbourne.

Strong understanding of NDIS guidelines and compliance requirements in Melbourne.

Demonstrated ability to manage complex stakeholder relationships.

Proven leadership skills with the ability to inspire and motivate a team.

Excellent communication and interpersonal skills.

**Preferred Skills**:
Experience working in SIL Group homes in Melbourne.

Knowledge of Melbourne-specific NDIS regulations and requirements.

Strong problem-solving skills and a solutions-focused attitude.

**Benefits**:
Competitive salary package.

Collaborative and supportive team environment.

Opportunities for professional development.

Make a tangible difference in the lives of our participants.

**How to Apply**:
**Salary**: $70,186.02 - $92,774.39 per year

**Benefits**:

- Work from home

Schedule:

- 8 hour shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Perth, WA: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- NDIS: 2 years (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person



  • Brisbane, Australia Queensland Police Service Full time

    We also offer rewarding career development, access to ongoing learning and training opportunities and generous superannuation contributions in addition to advertised salary range. So bring your big ideas, creativity and desire to have a true impact - join the Frontline and Digital Division at Queensland Police Service and unleash your imagination. Your key...


  • Brisbane, Australia Queensland Police Service Full time

    Your key accountabilities **The core capability requirements for this role are**: - Liaise with clients, contractors (including building maintenance and emergency repairs), building occupants and members of the general public to deliver consistent high-quality security services. Exercise functions and powers pursuant to Police Powers and Responsibilities...

  • Project Coordinator

    1 month ago


    Brisbane, Australia Service Stream Full time

    Primary Location Brisbane - Kingsgate Job Description Summary An exciting opportunity has arisen for a Project Coordinator to join Service Stream in our Kingsgate office About the Role Service Stream’s Telecommunications division are currently seeking a Project Coordinator to join our growing company. You will be responsible for the end to end...


  • Brisbane, Australia Queensland Police Service Full time

    **About us**: The Aviation Capability Group (ACG) deliver sustainable, effective, innovative and efficient frontline aviation services, to deliver safe and secure communities. Our employees are highly motivated, self-driven leaders who understand our business and are committed to delivering exceptional service to our customers. Information about QPS The...

  • Project Coordinator

    4 weeks ago


    Brisbane, Australia Service Stream Full time

    Primary Location Brisbane - Kingsgate Job Description Summary Service Stream’s Fixed Communications division are currently seeking a Project Coordinator to join our NBN Fixed Network team About the Role Fulfil a range of project based tasks, including assessing and reviewing contractor claims in internal project management system. Work along side...

  • Aurion Coordinator

    1 month ago


    Brisbane, Australia Parliamentary Service Full time

    **The Aurion Coordinator is primarily responsible for**: - undertaking data management and system administration services within Parliamentary Service's HRIS (Aurion); - performing day to day Aurion system and user-support activities; - undertaking end of pay cycle and end of period activities to ensure the effective operation of payroll activities; -...


  • Brisbane, Australia Service Stream Full time

    Primary Location Brisbane - Kingsgate Job Description Summary An exciting opportunity has arisen for a Project Coordinator, to join Service Stream in our Telecommunications Sector based in Brisbane - Kingsgate About the Role The role is primarily responsible for the day to day upkeep of the project working files/excel spreadsheet documents. The Project...

  • Payment Coordinator

    1 month ago


    Brisbane, Australia Queensland Police Service Full time

    **About us**: The Aviation Capability Group (ACG) deliver sustainable, effective, innovative and efficient frontline aviation services, to deliver safe and secure communities. Our employees are highly motivated, self-driven leaders who understand our business and are committed to delivering exceptional service to our customers. **Information about...

  • Program Coordinator

    1 month ago


    Brisbane, Australia Queensland Police Service Full time

    Police connecting at risk and vulnerable community members to external support service providers has become an embedded strategy of QPS frontline operational policing. Simply known as 'Police Referrals', this strategy enables early and effective interventions in relation to a broad range of social issues where referred individuals are engaged to achieve...

  • Support Coordinator

    23 hours ago


    Brisbane, Australia Mercy Community Service Full time

    The NDIS offers assistance to people with a broad range of physical, intellectual and psychosocial impairments. Sometimes, navigating and coordinating this funding can be tricky; and for people who have complex challenges, it can be even more difficult to maximise all the services available to them. This is where a Mercy Community Support Coordinator comes...


  • Brisbane, Australia Queensland Police Service Full time

    This is a new position which will be supporting the 'People Hub' capability within the Queensland Police Service (QPS) supporting the State Emergency Service (SES) and Marine Rescue Queensland (MRQ). Workplace Culture Coordinators will provide support to the Principal Advisor (Relationship Manager) within the People Hubs and relevant staff to foster and...

  • Base Coordinator

    1 month ago


    Brisbane, Australia Queensland Police Service Full time

    **About us**: The Aviation Capability Group (ACG) deliver sustainable, effective, innovative and efficient frontline aviation services, to deliver safe and secure communities. Our employees are highly motivated, self-driven leaders who understand our business and are committed to delivering exceptional service to our customers. **Information about...

  • Service Coordinator

    2 days ago


    Brisbane, Australia HAYS Full time

    A permanent Service Coordinator job on Brisbane's Southside, offering a competitive salary! **Your new company** Your new company is a leading global manufacturer of precision instruments and services for use in laboratories and manufacturing. This company takes pride in their quality outcomes and excellent customer service. They are currently looking for...


  • Brisbane, Australia Queensland Police Service Full time

    **The core capability requirements for this role are**: - Manage and contribute to the development, accreditation, facilitation, evaluation and moderation of a diverse range of training programs and strategies relevant to Protective Services. Coordinate training and development deliverables for a variety of projects in consultation with internal and...

  • Service Coordinator

    4 weeks ago


    Brisbane, Australia NES FIRCROFT Full time

    Urgently seeking a Service Coordinator to work with a leading power and automation business onsite in Fortitude Valley. Coordinate Service work and ensure it complies with company and customer standards, price dures and policies. Single point of contact for the customer during the execution of a Service job. Provide general administration support to...

  • Service Coordinator

    24 hours ago


    Brisbane, Australia Talent Right Full time

    We’re seeking an enthusiastic, reliable and experienced Administration & Service Coordinator to join our Brisbane team. As part of our customer service team, you will take responsibility for the administration and coordination of machinery servicing, repairs, and rentals. About Us Established in 2004, Azapak is a dynamic, family-owned business that...

  • Charter Coordinator

    5 days ago


    Brisbane, Australia Air Charter Service Full time

    Job DescriptionWorking within the Charter Team, your main responsibilities would be to ensure that private charter flights are managed from initial enquiry, quotation, booking of aircraft to the completion of the charterBuild and maintain relationships with key travel bookers over your assigned client portfolioBuild and maintain relationships with...

  • Technical Coordinator

    1 month ago


    Brisbane, Australia Queensland Ambulance Service Full time

    We are seeking applicants who, within the context of the role responsibilities, possess the following key attributes: - Demonstrated high level experience in directing, managing and coordinating internal and external technical resources within a complex environment of changing priorities and needs with limited resources. - Demonstrated technical...


  • Brisbane, Australia Queensland Police Service Full time

    The MRQ mission is to provide a state-wide boating safety network, able to respond to blue water situations, educate the boating public, and contribute to their unique skills to support emergency service agencies during disaster and emergency events, and other organisations for routine tasksThis position will provide support and advice to the Capability and...

  • Service Coordinator

    1 month ago


    Brisbane, Australia Add Staff Full time

    Our client is a well-established electrical contractor specialising in commercial projects and service across Brisbane for over 30 years. Based in Brisbane's Western Suburbs, this medium sized contractor provide electrical lighting, power and telecommunications services to the commercial sector. The dedicated team pride themselves on providing customers...