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Training Services Assistant

3 months ago

Maitland, Australia Manpower Full time

We are seeking a motivated and organized Training Services Assistant for our client to join the team. The ideal candidate will be member of the ,Training Administration Team and provide excellent administration support to RTO staff, as well as quality customer service to employers and students.

Pay: $56k per year

Shift timing: 8am-5pm, Monday - Friday

Responsibilities:

  • Reception duties
  • Receiving and greeting visitors
  • Dealing with information enquiries
  • Answering and forwarding incoming telephone calls
  • Accompanying visitors to their destination
  • Assisting Training Services Manager in customer service
  • Data entry and File Management
  • Prepare training materials, including presentations, handouts, and online resources.
  • Provide quality customer service, responding effectively to client enquiries
  • Manage administrative tasks
  • Maintain strict confidentiality regarding personal information of students, RTO records and business dealings.

Must be able to demonstrate the following skills and attributes:

  • Previous experience in administrative roles or customer service
  • Strong organisational and problem-solving skills.
  • Excellent communication skills, both verbal and written.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Ability to work in a small team environment and be receptive to change.

How to Apply: Interested candidates should submit their resume and a cover letter outlining their qualifications and relevant experience.
To apply for this role, please click apply now or send your cover letter and resume

Bijay Tamang
Recruitment Consultant
Let's Connect

ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.

Aboriginal and Torres Strait Islander people are encouraged to apply.

By submitting your resume and other personal information with this application you are consenting to this information being collected in line with our privacy policy. Follow the link to learn more - www.manpowergroup.com.au/privacy-policy

State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, licensee/s Experis Pty Ltd, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856