Service Lead, Community

4 months ago


Maitland, Australia Aruma Full time

**About Us**:
At Aruma, we champion diversity and inclusivity. Our mission is to defend human rights and create a world where every individual is treated with dignity and respect. We're committed to building a team that reflects the rich tapestry of humanity.

People love working at Aruma because they find deep satisfaction in supporting people to live a great life—the life they want, the life they choose. Aruma is **BRAVE**. That’s what makes us trailblazers. Being part of our team means you embody our BRAVE behaviours**:B**old, **R**espectful, **A**uthentic, **V**alue Teamwork, and **E**xcellent.

**About the Role**:
As the Service Lead in Community, you will inspire and lead a team of Support Workers to deliver high-quality, person-centred services. This pivotal role ensures operational excellence, drives continuous improvement, and aligns with Aruma's strategic goals. You will partner with management to enhance service delivery, support staff development, and maintain compliance with regulatory standards.

**Key Responsibilities**:

- Lead, supervise, and mentor Support Workers to achieve customer-focused, quality outcomes.
- Develop and implement innovative programs that meet customer goals and requests.
- Ensure compliance with organizational policies, procedures, and all relevant government legislation.
- Foster a positive workplace culture that reflects Aruma’s BRAVE values.
- Manage operational schedules, including rostering and day-to-day roster management, in a fast-paced environment where quick thinking is essential.
- Review expenditures and ensure accurate NDIS billing.
- Promote safety and well-being across all service areas by conducting risk assessments and ensuring a safe working environment.
- Perform an after-hours component once a quarter, where you'll be on call from Monday to Monday.

**Benefits of working with Aruma**:

- ** Salary Packaging**: Access up to $15,900 for living expenses and an additional $2,650 for meal and entertainment expenses each year, tax-free.
- ** Fitness Passport**: Subsidized gym membership.
- ** Employee Assistance Program**: Free, confidential services including Money Assist, Legal Assist, Family Assist, and Nutrition/Lifestyle Assist.
- ** Training**: Opportunities for accredited training through our RTO.
- ** Discounted Health Insurance**: Access to a range of discounted health and wellness services through Bupa.
- ** Recognition & Rewards**: Recognition for your hard work through BRAVE Reviews and our annual BRAVE Awards night.
- ** Job Satisfaction**: Make a real difference in people’s lives within a values-driven organization.

**About You**:

- ** Diverse Interests**: Must have interests outside of providing care, such as a passion for crafts, gaming, or similar hobbies. This helps us create a vibrant and diverse team that brings various perspectives and experiences to the table.
- ** Experience & Qualifications**: Minimum three years in disability services or related field; relevant tertiary qualification or equivalent experience.
- ** Skills**: Strong communication skills with the ability to mentor and lead teams.
- ** Passion & Empathy**: Committed to human rights and creating positive change; compassionate with a deep understanding of diverse experiences.
- ** Team Player**: Collaborative and able to inspire others, fostering a positive work culture.
- ** Compliance**: Current or willingness to obtain necessary regulatory requirements (driver's licence, NDIS clearance, etc.).

**Ready to lead change and inspire others?**
- Only applicants with the right to work in Australia will be considered. Shortlisted applicants will be required to undergo pre-employment probity checks. We will be actively shortlisting during the advertising period and reserve the right to close this advert prior to the advertised date._



  • Maitland, Australia Aruma Full time

    **About Us**: At Aruma, we believe in the power of diversity and inclusivity. Our mission is to defend human rights and create a world where every individual is treated with dignity and respect. We're committed to building a team that reflects the rich tapestry of humanity. People love to work at Aruma because they get the satisfaction of knowing they are...


  • Maitland, Australia Aruma Full time

    Increase your take home pay through Salary Packaging options - The opportunity to make a meaningful difference in the lives of individuals with disabilities **Service Lead Community | Maitland**: **About Us**: At Aruma, we champion diversity and inclusivity. Our mission is to defend human rights and create a world where every individual is treated with...


  • Maitland, Australia Hume Community Housing Full time

    **Customer Service Officer - Regional** **ABOUT THE ROLE** We have an exciting opportunity for a values aligned individual to join the team in the position of Customer Service Officer. The Customer Service Officer (CSO) is responsible for delivering a high quality customer experience to internal and external customers via our customer service centre. The...

  • Support Worker

    7 months ago


    Maitland, Australia Aruma Full time

    **Work options**: - Increase your take home pay through Salary Packaging options - Grow or kick start your career with us **About Us**: At Aruma, we believe in the power of diversity and inclusivity. Our mission is to defend human rights and create a world where every individual is treated with dignity and respect. We're committed to building a team that...


  • Maitland, Australia Challenge Community Services Full time

    **JOIN US - SHAPE LIVES - BUILD YOUR CAREER** Challenge Community Services has been a cornerstone of community support for over 65 years, providing a wide range of services including Disability Services, Foster Care, Allied Health, and supported employment. Our mission is to empower individuals and enhance the communities we engage with through...

  • Service Lead

    3 days ago


    Maitland, Australia Hunter Recruitment Group Full time

    Looking for an innovative, learning and development specialist - A career with true purpose - Great salary level and Hybrid work mode on offer Mai Wel is the regions premier Disability Service provider including support in sourcing meaningful employment outcomes. A major part of the Disability Employment Services is the amazing Social Enterprise known as...

  • Team Leader

    24 hours ago


    Maitland, Australia Hume Community Housing Full time

    **TEAM LEADER, Repairs & Maintenance - Regional** **WHY JOIN US?** Community Housing Providers like Hume are leading the largest growth in affordable housing that Australia has seen since the 1990’s. The Federal Government’s $10 billion Housing Australia Future Fund has earmarked 30,000 new social and affordable housing properties - this means Hume is...

  • Practice Lead

    7 months ago


    Maitland, Australia Hunter Recruitment Group Full time

    Newly create role - Leading a dedicated team of disability support workers - Working with Mai Wel is full of possible Mai-Wel is the regions leader in NDIS support and employment pathways for individuals in the disability and youth streams. With over 65 years serving our community this is an organisation with people at it's core and delivering for...


  • Maitland, Australia Hume Community Housing Full time

    **Tenancy Accounts Officer - Metro** **WHY JOIN US?** Community Housing Providers like Hume are leading the largest growth in affordable housing that Australia has seen since the 1990’s. The Federal Government’s $10 billion Housing Australia Future Fund has earmarked 30,000 new social and affordable housing properties - this means Hume is growing...


  • Maitland, Australia Hume Community Housing Full time

    **Housing Options Officer - Regional NSW** **ABOUT THE ROLE** As a Housing Options Officer, you are responsible for providing trauma informed service delivery to customers who are experiencing homelessness and other customers needing alternative housing options. The Housing Options Officer provides service and advice in order to guide customers to the most...

  • Lead Educator

    4 months ago


    Maitland, Australia Busy Bees Full time

    Busy Bees at Maitland At Busy Bees Maitland, you'll find a warm and nurturing 96-place service with learning environment and inspiring learning opportunities for children aged birth to 5 years, with beautiful spaces designed for their growth and even the Unique Atelier art workshop you won't find anywhere else in Australia! Key Benefits we offer for...

  • Tenancy Officer

    7 months ago


    Maitland, Australia Hume Community Housing Full time

    **NEIGHBOURHOOD (TENANCY) OFFICER - Regional Sydney** **ABOUT THE ROLE** This role is responsible for delivering high quality customer service in all areas of tenancy management within a housing portfolio with the purpose of achieving sustainable tenancies and creating opportunities for customers to prosper in vibrant communities. Your key...

  • Assets Officer

    7 months ago


    Maitland, Australia Hume Community Housing Full time

    **Assets Officer - Hunter region** **ABOUT THE ROLE** The Assets Officer is responsible for the efficient delivery of residential Asset based Planned and Cyclical Maintenance with the purpose of providing quality homes to our customers. The position will also provide a project management, site supervision and quality assurance role for ad hoc projects for...


  • Maitland, Australia Southern Cross Community Healthcare Full time

    **Job Type** - Contractor**What you need** - Current driver’s license and your own car (mandatory) - A NDIS workers screening check or be willing to obtain one - Passionate about caring and committed to client wellbeing **Days/Hours**About role** An opportunity to make a real difference in the community.Seeking caring and committed people to support the...


  • Maitland, Australia Southern Cross Community Healthcare Full time

    **Job Type** Contractor **What you need** - Current driver's license and your own car (mandatory) - A NDIS workers screening check or be willing to obtain one Passionate about caring and committed to the wellbeing of older people - **Days/Hours** **About role** An opportunity to make a real difference in the community. Seeking caring and committed...

  • Clinical Lead

    7 months ago


    Maitland, Australia Samaritans Full time

    **Permanent Part-time** - 64 hours per fortnight - **Location**: Maitland and Cessnock **The Opportunity**: The Clinical Lead for headspace Maitland and headspace Cessnock has the responsibility for co-ordinating the clinical service delivery for young people aged 12 - 25 years accessing headspace Maitland centre and headspace Cessnock satellite. This...


  • Maitland, Australia Challenge Community Services Full time

    **About Challenge** Our vision is we aim to create a world where everybody belongs and everybody grows. Our mission is to assist people to reach their potential through innovative and people-focused services. Challenge Community Services now has 103 sites across NSW and QLD and a workforce of over 900 people, including more than 90 employees with a...


  • Maitland, Australia Sunnyfield Full time

    **About Us** Sunnyfield is an organisation focused on people, our mission is to enrich the lives of people with disability by creating choice and control. Working together with families, friends and dedicated staff, Sunnyfield supports a brighter future for people with disability. This is an exciting time to join Sunnyfield as we embark on the expansion of...


  • Maitland, Australia Challenge Community Services Full time

    **About The Role**: Challenge Community Services is seeking a motivated and dynamic Carer Compliance Officer to join our team. This role involves conducting Carer Reviews, Carer Recruitment, and Training. As the Carer Compliance Officer, you will ensure Challenge remains compliant with internal and external requirements related to Foster Carers....


  • Maitland, Australia Sulzer Full time

    Services_APAC-E693 Lead Technical Field Advisor - Full Time - Maitland NSW, Australia **Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.** **Join the Field Services team at Sulzer Australia** Are...