Group Manager, Monash Retail and Print Services

1 month ago

Clayton, Australia Monash University. Full time

The Opportunity

We are seeking a Group Manager, Monash Retail and Print Services, to support the Director, Commercial Services in the development and delivery of the University’s strategy and direction for Monash University’s Retail Services group. The role requires a strategic thinker with exceptional leadership skills to drive commercial success and sustainable growth. 

This role oversees a range of retail businesses across online platforms and Monash University campuses, including supermarket and convenience store sites, Monash University bookshops, and the Monash University Print Services. The Group Manager provides leadership and direction to a team of retail professionals across the University to deliver high quality customer-centric retail services with a focus on positively contributing to the campus experience. 

Key Responsibilities include:

Support the Director in developing and implementing retail strategies across Monash University campuses, ensuring high-quality, customer focused services Managing retail finances and operations including supplier relationships and inventory management while meeting budget targets and providing regular reports Evaluate and recommend investment and growth opportunities to sustain university revenue Lead and develop a team of professionals, including resource planning, coaching, and performance management for continuous improvement Drive strategic improvement initiatives, enhancing web presence, online trade, stock management, store fit outs and space utilisation

To be successful in this role, you will need:

Exceptional management and leadership skills with strategic and authoritative advice capabilities Proven ability to innovate strategies for commercial success and long-term growth in a retail environment Strong leadership in developing and motivating staff across all levels Excellent relationship and communication skills  Experience and ability to lead online/web strategies Exceptional verbal and written communication skills for preparing and delivering reports and proposals Experience and knowledge of printing industry not mandatory but would be highly regarded

About Monash University

At Monash, work feels different. There’s a sense of belonging, from contributing to something groundbreaking – a place where great things happen.

We value difference and diversity, and welcome and celebrate everyone's contributions, lived experience and expertise. That’s why we champion an inclusive and respectful workplace culture where everyone is supported to succeed.

Learn more about Monash.

Join the pursuit of our purpose to build a better future for ourselves and our communities – #ChangeIt with us.

Monash supports flexible and hybrid working arrangements. We have a range of policies in place enabling staff to combine work and personal commitments. This includes supporting parents.

To Apply

Submit your CV along with a cover letter (maximum two pages) addressing your suitability for this position.

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