Retail Services Director

3 weeks ago


Clayton South, Victoria, Australia Monash University. Full time

The Opportunity

We are seeking a highly skilled and experienced professional to lead our Retail Services team at Monash University. As a key member of the Commercial Services team, you will play a critical role in driving the development and delivery of our retail strategy, ensuring high-quality customer-centric services across our campuses.

Key Responsibilities

  • Develop and implement retail strategies to drive commercial success and sustainable growth
  • Manage retail finances and operations, including supplier relationships and inventory management
  • Evaluate and recommend investment and growth opportunities to sustain university revenue
  • Lead and develop a team of retail professionals, providing coaching, performance management, and resource planning for continuous improvement
  • Drive strategic improvement initiatives, enhancing web presence, online trade, stock management, store fit outs, and space utilisation

About Monash University

At Monash, we value difference and diversity, and welcome and celebrate everyone's contributions, lived experience, and expertise. We champion an inclusive and respectful workplace culture where everyone is supported to succeed.

What We Offer

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

To Apply

Submit your CV along with a cover letter addressing your suitability for this position.



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