Employee Relations Manager

2 weeks ago


Milton, Australia Lutheran Services Full time

About us:

Lutheran Services is a not-for-profit organisation that has been serving the people and communities of Queensland since 1935. We provide quality and contemporary support and accommodation for older people, young people and their families, people living with a disability or mental illness and families experiencing domestic violence and hardship. We are present at more than 20 locations throughout Queensland. 

Our dedicated workforce of nearly 2000 makes a difference to the lives of many people every day. They bring our vision to life – helping those we serve to pursue the lives they hope for, and enabling the communities we are part of to thrive.

As a member of the Lutheran Services team, you will enjoy a great work-life balance, generous benefits, flexible arrangements and ongoing opportunities for professional development and career progression.

Based in our Support Centre in Milton, you will be joining a great team that works cohesively ensuring Lutheran Services as an organisation maintains optimum employee stability across all sites.

About you:

Are you a people person with a knack for navigating complex relationships? Do you thrive in a fast-paced environment and have a passion for fostering positive employee experiences?

We are on the hunt for a savvy and spirited Employee Relations Manager as a strategic support partner, leading high-quality ER services aligned with our Lutheran values. You’ll play a pivotal role in maintaining harmonious labour relations, driving employee engagement and ensuring our workplace remains a place where people love what they do. 

Reporting to the Executive Lead – People & Culture, you will lead the ER function, building and maintaining effective relationships with operational managers, employees and unions.  

You’ll tackle employee concerns and conflicts with fairness and empathy, ensuring compliance with our Enterprise Agreement and all relevant legislation. Your guidance will help managers and staff navigate employee practices while your innovative ideas will continuously improve our service.

We are seeking someone experienced within a unionised environment, preferably in healthcare or community services.

Join us to deliver best practice solutions, achieve our strategic objectives and empower our line managers, building internal capability in ER and IR practices. 

Join Lutheran Services and make a meaningful impact by enhancing our workplace relations programs and supporting our mission to deliver exceptional care and services.

What we can offer you:

  • Working with a strong and supportive team
  • Hybrid working environment with flexibility
  • Full time
  • Access to salary packaging & benefits
  • Tools to facilitate better work life balance
  • Membership to our dedicated Employee Assistance Program.

 Apply now to be a part of a values-driven organization committed to excellence and innovation.

To apply for the role, please attach your resume, complete the application form and the questions below. For a copy of the position description please click here.

Apply Now



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