Team Assistant

1 month ago


Macquarie Park, Australia MAYDAY Recruitment Group Full time

Diverse position for a Team Assistant to support a busy, proactive Sales Team with our client, a global organisation in the medical space. 

Based from Macquarie Park, this role offers hybrid flexibility and a fantastic hourly rate, along with possibility of extension past the initial duration of 3 months. 

Working within a genuinely supportive and energetic team, this is a role not to be missed

What's in it for you

  • Temporary assignment for 3 months - possibility of extension
  • $45.00 per hour + super 
  • Monday - Friday, 37.5 hours per week, with flexibility surrounding start and finish times
  • Based from Macquarie Park office, hybrid flexibility encouraged (3 days per week in the office)
  • Free parking on-site
  • ASAP start dates available 
  • Diverse and busy role that will see you working across a variety of duties 
  • Supportive, hard-working and enthusiastic team environment 
  • Opportunity to develop your career within a global organisation

The Role 

  • Support a quickly-growing sales team of 6 with day-to-day administration duties 
  • Manage inbound customer enquiries to centralised team inbox or calls which will come directly from customers, via the company Website or the Customer Care Team
  • Liaise with other teams and Operating Units such as Product Managers, Customer Service, Accounts Receivable, to gather information in order to provide solutions to customers
  • Assist with managing patient and customer account queries by creating Proforma invoices 
  • Use of internal systems for pricing and deal information.
  • Utilise and manage customer information and accounts within the company CRM system (SalesForce). Includes documentation of cases, interactions and activities.
  • Take notes and document cases, interactions and activities in CRM
  • Assist in account creation with Customer Service teams.
  • Following up with customers regarding payments

You will need:

  • Experience in a Team Assistant or mid-level Administration role (or similar) is essential 
  • Excellent time-management skills with the ability to manage multiple tasks in an organised and effective manner 
  • Exceptional communication skills with the ability to build relationships with customers and a wide variety of teams 
  • This role would suit candidates who are proactive and solution-focussed

If this role grabs your interest and you'd like to be considered for the opportunity, please apply with your up-to-date resume today 
Reference number: 11615
Profession:
Company: MAYDAY Recruitment
Date posted: 12th Nov, 2024



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