Support Coordinator

2 weeks ago

Cairns City, Australia MA MISSION AUSTRALIA Full time
  • Permanent | Full Time
  • Salary: $96K + Super + Salary Packaging
  • Location: Cairns QLD 4870
  • Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose.

Your Opportunity

Join our team as a Support Manager on a full-time, permanent basis (Monday to Friday), where you will lead a dynamic team who provide personalised case management support to our clients who are experiencing homelessness. Your leadership will make a significant impact on their journey toward stability and wellbeing.

The Support Coordinator will supervise and provide guidance to Lead Recovery Workers, Indigenous Housing Mentors and other Community Service Workers and will report to the Program Manager.

Your key responsibilities will be to:

  • Contribute to the effective functioning of the program and other administrative requirements
  • Provide supervision and offer regular training and development opportunities to staff
  • Provide strong Case Management leadership to staff who work with clients
  • Actively participate and engage in interagency meetings, forums and outreach services
  • Monitor Housing facilities to ensure safety and regulatory obligations are met
  • Complete a range of internal and external reports as required by Program Manager

Requirements for Success:

  • Tertiary qualifications in Social Work, Psychology, Behavioural Sciences or Community Services
  • Experience and knowledge in a similar role working within the homelessness sector
  • Proven Experience in the Management and Development of staff
  • Senior First Aid Certificate

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Our culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email talentattraction@missionaustralia.com.au or visit our Careers page for additional contact details.

Find out more about a career with Mission Australia.

Your benefits

  • Rewarding work – every day you know you’re making a real difference
  • Not-for-profit salary packaging, reducing your tax (details via AccessPay
  • Free external, confidential counselling and access to chaplaincy support
  • Volunteering opportunities
  • Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave

How to apply

Click ‘Apply’ and send your application today

As a committed Circle Back Initiative employer, we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you

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