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Customer Service Repersentative
4 months ago
Are you a dedicated and skilled Customer Service Representative looking for an exciting role in a fast-paced environment? An opportunity awaits you at their Silverwater location
HOBAN Recruitment have partnered with a leading global company that specialises in the manufacturing, design and distribution of replacement brakes, fluid sensors and ancillary automotive parts.
About the Role:
You'll be responsible for both inbound and outbound calls, catering to our valued B2B customers. This involves handling orders and inquiries, managing the email inbox, and tracking freight logistics. Your role will also include liaising with our warehouse, ensuring smooth tracking and checking of stock and products. Building and maintaining internal sales relationships is a crucial aspect of this role, involving placing orders, following up on payments, and supporting inquiries about product availability.
Location: Silverwater, NSW
Work Pattern: Monday - Friday 8am - 5pm
Day-to-Day Expectations:
We're seeking candidates with prior Customer Service experience, or if not, a willingness to learn and adapt to our systems and products. Being able to communicate effectively, manage competing priorities, and handle varied customer queries.
Ideal Candidate Traits:
- We value strong communication skills, resilience, and excellent internal communication with different teams.
- We appreciate individuals who embody a can-do attitude, exhibit autonomy in getting tasks done, and are proactive in identifying better solutions in a fast-paced environment.
Our Culture:
- Join a team that thrives on a friendly, supportive, and familial vibe.
- Open communication is key, and we've established a new People & Culture team to ensure a positive workplace. Additionally, we occasionally organize team lunches to foster a stronger team dynamic.
Company Benefits:
- We believe in investing in our employees' growth and offer a development leadership program.
- Work with industry leader, part of ASX listed GUD Holdings Limited, one of Australia's leading conglomerates of automotive aftermarket product brands
- You'll have the opportunity for salary sacrifice to buy shares
- Gain access to our high-quality products, such as routers and brake pads.
Don't miss this chance to join a dynamic team where your skills will be valued, and your growth will be nurtured. If you're ready to be part of an exciting and supportive environment, apply now and be part of our team in Silverwater
Your success is our priority-Apply Today
At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.
We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at adjustments@hoban.com.au or visit hoban.com.au/adjustments for additional contact details.
