Customer Service Consutant

7 months ago


Silverwater, Australia Essilor Full time

Established in 2006, Prescription Safety Glasses is today the largest supplier in Australia and New Zealand of certified and compliant Prescription Safety Glasses, supporting a network of over 700 local Optical Retailers. Being a division of Essilor, PSG has access to a wide range of outstanding quality lens and coating technologies. We have a permanent opportunity for a passionate career driven Customer Service Consultant working out of our Silverwater location. If you are looking to start your career within the Optical industry, this is the role for you. This role is part of our Prescription Safety Glasses team supporting some of Australia's leading Corporate companies. In this role you will be responsible for responding to customer enquiries, providing technical advice and product recommendations, and ensuring that orders and processed with attention to detail.

**Requirements for the role**:
Experience in customer service, ideally within a call centre environment

Excellent interpersonal and communication (both written and verbal) skills

High attention to detail, with demonstrated experience in ensuring first-time quality in customer records maintenance

Strong computer literacy

At Essilor, we take pride in investing in our talent and support you in building your career. If you're passionate about Customer Service and are looking for a new challenge, we want to hear from you.


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