Housing Tenancy Manager

4 weeks ago


Adelaide, Australia The Salvation Army Full time

Number of Positions Available:

1

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities.  We believe in doing good that transforms lives and futures for the better.  It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.  

Why this role matters

The Salvation Army Australia’s Homelessness Stream provides high quality, person centred services to people at risk, and or experiencing homelessness. We support adults and families, including accompanying children with accommodation, case management, outreach support, financial assistance, connection and referral to other specialist services. The Housing Tenancy Manager is responsible for tenancy support and property support to the Toward Home Resolve Homelessness Program.

About the role

This role will require the ideal candidate to oversee tenancy contracts, receipt of rental and conduct property inspections ensuring tenants comply with the tenancy act under the agreement with The Salvation Army. As the Housing Tenancy Manager, you will play a pivotal role in working alongside our Case Managers and Support workers to ensure we are supporting individuals who are experiencing homelessness to transition into temporary housing. This is an incredible opportunity for the ideal candidate to use their property management skills, relationship building and leadership skills, whilst making an impact on the lives of others.

What the role looks like

  • Attend tenant sites regularly to be a presence onsite, and attend with Case Managers to address client needs holistically

  • Attend to site matters which are impacting common areas, and manage these to promote increased client safety and wellbeing 

  • Work collaboratively with Case Managers and clients to identify and address tenancy challenges and prevent/reduce tenancy failure.

  • Work collaboratively with Case Managers to provide practical living skills support to clients

  • Oversee tenancy contracts, receipt of rental income and conduct property inspections ensuring tenants comply with the tenancy act under the agreement with TSA. 

  • As part of the broader case management support practice undertake specific group or individual resident engagement activities as directed by the Case Management Team.

This is a max term part-time position for 22.8 hours per week, located in Adelaide. Salary and conditions are in accordance with the SCHADS Level 4 Award.

What is required for the role

  • Minimum certificate IV in Real Estate Practice or other related Tenancy Management qualification

  • Understanding of Trauma Informed Practice and the impact of trauma

  • Demonstrated previous experience working in a similar position

  • Experience working with people who may not have English as a first language

  • A Working with Children and Vulnerable persons check is required

  • A National police Record Check.

  • A Full SA Drivers Licence

  • Be able to provide proof of eligibility to work in Australia.

What we offer at the Salvos

  • NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits  

  • Employee Assistance Program - Independent confidential counselling service 

  • Financial, retail and lifestyle discounts and benefits 

  • Discounted health and fitness programs through Fitness Passport  

  • Up to 8 weeks leave per year through our purchase leave scheme 

  • ​Generous Parental Leave offering of 12 weeks  

  • Up to 5 days paid leave per year to support a TSA program or activity 

  • An inclusive culture of dedicated, passionate and professional team members 

  • Positively supporting and impacting the lives of others through your career contribution 


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