Transactional Sales Professional

1 month ago

Melbourne, Australia Vestas Full time

Transactional Sales department proactively support Account Managers and Customer Service Managers with quoting and order processing for transactional sales of parts and less complex time and materials quotes.  

They ensure customer satisfaction by being the first point of contact for daily operational matters concerning transactional sales and tailor to meet the customer requirements.

As sales professionals, they coordinate activities between Services Sales, Customer Service Management (CSM), Supply Chain, Service Operations and other departments.

Vestas Transactional Sales work together with Service Sales Managers in a collaborative, knowledgeable team in Melbourne HQ. The successful candidate will learn why and how Vestas wind turbines work as well as how they are operated, maintained and improved over time using the extensive knowledge and experience of hundreds of Service operations team members.

You will gain strong financial acumen to be able to create sound commercial proposals that bring value to the customer. You will develop your B2B sales skills while being able to use financial and information systems skills that you have acquired in a learning environment with supportive colleagues.

Responsibilities

Together with the Account Manager, Customer Service Manager (CSM) or Product Manager the Transactional Sales Professional will:
Process customer requests (30%). 

  • Clarify customer requirements. 
  • Identify spare parts & service products through internal catalogues and documents 
  • Raise and track internal support requests to the Technical Support functions.
  • Check availability of parts and resources.

Create quotes and performing follow-ups (25%)

  • Compile service scope, sales price, freight cost and other terms & conditions
  • Maintain opportunity record in the Salesforce CRM system and other databases
  • Perform follow-ups with customers together with the Account Manager/CSM

Process orders (25 %)

  • Coordinate, track and document order fulfillment/execution 

Issue invoice requests (15%)

  • Create invoice requests according to agreements
  • Track revenue for weekly/monthly forecast

Master data maintenance (5%)

  • Ensure customer data is up to date
  • Raise change request to Master Data team

Qualifications

  • Commercial or technical educational background 
  • Good general technical understanding

Competencies

  • Commercial acumen and financial literacy
  • Diligence and attention to detail
  • Strong interpersonal skills 
  • Team-player attitude
  • Strong customer & service mindset

Our Benefits

  • Join the World's Leading Wind Energy Solutions Provider
  • Excellent Career Development opportunities both Nationally and Globally
  • A workplace that embraces Diversity and Inclusion
  • Flexible workplace arrangements
  • 13 weeks Paid Primary Carers Leave
  • 3 weeks Paid Secondary Carers Leave
  • Employee Assistance Program

Vestas is an equal opportunity employer. We are dedicated to attracting, retaining and developing our people. Applications are encouraged from all sectors of the community and we strongly encourage applications from those who identify as being Aboriginal or Torres Strait Islander.

BEWARE – RECRUITMENT FRAUD
It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, www.vestas.com/en/careers/job-openings

About Vestas
Vestas is the energy industry’s global partner on sustainable energy solutions. We specialize in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore. 
Across the globe, we have installed more wind power than our competitors in the renewable energy arena. We consider ourselves forerunners within the industry, as Vestas continuously aims to design new solutions and technologies to create a more sustainable future for all of us. With more than 173 GW of wind power installed worldwide and 40+ years of experience in wind energy, Vestas has an unmatched history demonstrating our expertise within the field. 
With 29,000 employees globally, Vestas is a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future. 
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives, and gives everyone equal access to opportunity. 
To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings. 

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