Head of APAC Analytical Editorial Operations

3 months ago

Sydney, Australia LexisNexis Malaysia Sdn Bhd Company Full time

About the Role


 

The role plays a critical role in enabling content innovations and driving operational effectiveness. You will lead a team responsible for creating, maintaining, and delivering exceptional Analytical content for the Asia and Pacific business.

Work closely with the Global Head of Analytical Editorial Ops to galvanize the APAC Analytical Ed Ops team under a common growth and operating north star. Ultimately drive improvements in operational efficiency, revenue, margin, and customer satisfaction.

The incumbent is required to travel occasionally across APAC region as needed and reports to the Global Head of Analytical Editorial Operations.
 

Responsibilities

Overseeing the day-to-day workflows for digital and print Analytical content delivery. Maintains editorial product quality, accuracy, timeliness, and cost management across Australia, New Zealand, Hong Kong, Malaysia, and Singapore. Collaborating with commercial stakeholders to create new global Analytical content opportunities to drive the customer experience forward. Liaises regularly with in-market teams to ensure content meets customer needs. Developing meaningful metrics and analytics within APAC in alignment with Global Editorial Operations targets. Executing automation and drives adoption of global tools and systems delivery. Apply cutting-edge content management systems/architecture to streamline processes. Managing the budget to ensure meeting of targets. Identifies and drives opportunities for savings. Engages in vendor management and contract negotiation to ensure value. Works closely with the Global Procurement group to specify effective processes and standards. Establishing and monitoring objectives by providing regular feedback, coaching, training and development. Be responsible for determining performance opportunity areas and for developing and executing course-correction plans. Executing on cross-functional coordination and support of global initiatives.


Requirements

BA/BS required; Law Degree, MBA, other advanced degree or equivalent experience  Have experience leading an Operations function or team, preferably in editorial/publishing/content management Possess good business/commercial acumen; quantitative and analytical skills  Be process-orientated (developing consistent processes, documenting best practices, etc.)  Have experience cross-collaborating across global regions and functions, preferably with experience with commercial/in-market/product teams; author management experience is a big plus  Have good interpersonal, communication, and presentation skills applicable to a wide audience. Be able to synthesize relevant information for Global Editorial Operations and commercial leaders Have a collaborative management style with ability to lead cross-functional, team-based, deadline-intensive strategic initiatives and delivery Be skilled in organization/project planning, time management, change management across multiple functional groups and departments, and delegation and prioritization skills Have good problem-solving experience, including identifying, researching, and coordinating resources necessary to effectively troubleshoot/diagnose complex issues


Work in a way that works for you
 

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.


Working for you
 

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer

Employee Assistance Program Flexible working arrangements Benefits for you and your family Access to learning and development resources

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