Telephone Sales Representative

2 days ago

Parramatta, Australia HCF Full time

**About the Role**

As an Telephone Sales Representative, you will provide Uncommon Care to our customers. We are looking for you to bring your Human touch to this Call Centre role. You will be taking calls from potential customers shopping for Private Health and Life Insurance to guide them and provide them with advice so they can make the right healthcare choices for themselves and their families.

This is a full-time, hybrid position. When you work from the office, you’ll be based in our brand new, high-tech Parramatta Call Centre.

**Responsibilities**
- Receive inbound calls from potential customers and sell HCF Health and Life Insurance products
- To provide answers to any enquiries in a clear, non-technical manner
- Maintain confidentiality of member information
- Maintain accuracy of member information, reporting and sales pipeline

**About You**
- Strong commitment to providing outstanding customer service & sales
- Previous experience in a Call Centre (preferably outbound and inbound activity)
- Desire and commitment to work within a team dedicated to achieving team and individual performance objectives
- A positive attitude and willingness to embrace change
- Ability to work under pressure
- Self-driven and motivated
- Excellent telephone communication skills

**Culture & Benefits**

Working in the health insurance industry, we know how important it is to prioritise the wellbeing of our own people. We want to provide you with the skills and tools you need to support your own wellbeing journey, so that you can be at your best. This includes:

- 50% subsidy on HCF Private Health Insurance
- 18 weeks Parental Leave for all new parents
- Mental Health & Wellbeing programs
- Discounts to HCF’s entire suite of products; Life, Pet and Travel Insurances

Growing your career at HCF is a priority for us. We fill approximately 40% of our roles internally To support your growth and development we have many learning opportunities internally and externally with study leave and study assistance to further support.

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