Telephone Sales Representative
4 days ago
About the Role
We are seeking a skilled Telephone Sales Representative to join our team at HCF Australia. As a Telephone Sales Representative, you will be responsible for providing exceptional customer service and sales skills to our customers.
This is a full-time, hybrid position, and you will be based in our brand new, high-tech Parramatta Call Centre.
Responsibilities
- Receive inbound calls from potential customers and sell HCF Health and Life Insurance products
- Handle outbound and inbound enquiries from new and existing members with membership applications and questions about HCF Health and Life Products
- Provide answers to any enquiries in a clear, non-technical manner
- Maintain confidentiality of member information
- Maintain accuracy of member information, reporting and sales pipeline
About You
- Strong commitment to providing outstanding customer service & sales
- Previous experience in a Call Centre (preferably outbound and inbound activity)
- Desire and commitment to work within a team dedicated to achieving team and individual performance objectives
- Positive attitude and willingness to embrace change
- Ability to work under pressure
- Self-driven and motivated
- Excellent telephone communication skills
Culture & Benefits
We're all about creating a fantastic people experience, guided by our values, so that we can in turn better deliver for our members. We work with our people to create a work experience that is inclusive, supportive, safe and respectful so we can do the best for our members.
- 50% subsidy on HCF Private Health Insurance
- 18 weeks Parental Leave for all genders
- 6 additional leave days to support your wellbeing and medical needs
- Mental Health & Wellbeing programs
- Discounts to pet, life, travel and general insurance
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