Relationship Manager

2 months ago

Kew, Australia VMCH Full time
  • Join VMCH in this newly created opportunity for a Relationship Manger located at newest retirement living project - St. Clare
  • Full time, permanent role within a growing industry based in Kew
  • Join a purpose-led organisation and enjoy being part of a world-class development project

About the role

The role of the Relationship Manager is to ensure that the future residents of St. Clare receive an exceptional experience from the time they sign a reservation with the Sales Manager to when they move into their new homes.

As the primary point of contact for all reserved clients, some of your responsibilities will include:

  • Developing and executing processes to ensure an exceptional settlement journey
  • Acting as the conduit between clients and the VMCH Property Development team in relation to apartment upgrades and alterations
  • Bringing together a community of reserved clients and hot leads by developing a regular event program
  • Gaining insights from buyers to create a tailored service offering before our residents even move in
  • Networking in the local community and building strong relationships to develop an enhanced community experience for residents – For example: online access to Art Centre shows, discounted membership for local pool, painting classes and discounts at local restaurants

Please note that this role requires the availably to work on Saturday once a month.

About you

You are proactive, display a can-do attitude and have the ability to build strong customer relationships through exceptional service and building trust.

You are meticulous and proactive with your customer liaison and database management to ensure all correspondence is recorded accurately.

The position will suit a collaborative person who enjoys engaging with the wider business to achieve set outcomes.

Why VMCH?

Because the people we employ make it a great place to work In addition, VMCH will provide you with:

  • A positive and supportive workplace culture 
  • Excellent Salary Packaging benefits
  • Ongoing professional development
  • A competitive salary
  • Employee Assistance Program
  • Paid parental leave

You will be joining a fun and engaged team, and will be supported and given the tools and mentoring you need to succeed, while also having autonomy and ownership over your role.

About us

Here at VMCH our services are as diverse as the people we support. As a for-purpose organisation, compassion, respect, and inclusion aren’t just words to us, they guide us in everything we do. While we’ve been around for over a century, we’re always moving forward. We stay true to who we are by supporting people and families to live their best lives, providing a place to call home and spaces to learn and grow.

If you meet the above criteria and are passionate about making a positive difference in people’s lives, we would love to hear from you.

To work at VMCH, you will be required to supply proof of work rights, an Australian Criminal History Check, Evidence of Flu and Covid Vaccinations, a Victorian Employee Working with Children Check and comply with Child Safety standards. You may also be required to supply an International Police Check. 

We do not accept unsolicited resumes, emails and phone calls from recruitment agencies.

  • Relationship Manager

    2 weeks ago

    Kew, Victoria, Australia VMCH Full time

    Join VMCH in this newly created opportunity for a Relationship Manger located at newest retirement living project - St. Clare Full time, permanent role within a growing industry based in Kew Join a purpose-led organisation and enjoy being part of a world-class development project About the role The role of the Relationship Manager is to ensure that the...

  • Communications Manager

    4 days ago

    Kew, Australia Guide Dogs Victoria Full time

    **About Guide Dogs Victoria** Guide Dogs Victoria is a leader in breaking down barriers that enable our people to live a life without limits. Guide Dogs Victoria recognises and responds to the diverse needs and choices of our Clients. We specialise in providing high quality and safe services and supports to people living with low vision or blindness and...

  • Office Manager

    4 days ago

    Kew, Australia u&u Recruitment Partners Full time

    Kew location with free parking Full time permanent position - 1 day WFH Professional and lovely team with a great sense of humour We are very excited to be partnering with a Speciality Global Pharmaceutical company, to assist them in finding an Office Manager / Executive Support. Supporting the Australian General Manager and wider management team, you...

  • State Account Manager

    2 weeks ago

    Kew, Victoria, Australia Tassal Full time

    Our people each contribute in different ways, embracing our business values and harnessing our can do - safely culture with purpose and intent. Our shared values are an essential part of our business culture, they define us. They underpin and guide our commitment, attitude, how we work and the quality of our products. We are passionate, we achieve together,...

  • State Account Manager

    2 weeks ago

    Kew, Victoria, Australia Tassal Full time

    Our people each contribute in different ways, embracing our business values and harnessing our can do – safely culture with purpose and intent. Our shared values are an essential part of our business culture, they define us. They underpin and guide our commitment, attitude, how we work and the quality of our products. We are passionate, we achieve...

  • Account Manager

    4 weeks ago

    Kew, Australia H.A. Bennett & Sons Pty Ltd Full time

    Bennetts are the green coffee experts bringing a world of coffee experience to generations of roasters. Every day we share our knowledge and expertise to support our partners to sustainably grow and prosper, and we have been committed to this cause for four generations. We are an independent, Australian family-owned business. Join our team as we celebrate...

  • State Account Manager

    1 month ago

    Kew, Australia Tassal Full time

    Our people each contribute in different ways, embracing our business values and harnessing our can do - safely culture with purpose and intent. Our shared values are an essential part of our business culture, they define us. They underpin and guide our commitment, attitude, how we work and the quality of our products. We are passionate, we achieve together,...

  • State Account Manager

    2 weeks ago

    Kew, Victoria, Australia Tassal Group Full time

    Our people each contribute in different ways, embracing our business values and harnessing our can do – safely culture with purpose and intent. Our shared values are an essential part of our business culture, they define us. They underpin and guide our commitment, attitude, how we work and the quality of our products. We are passionate, we achieve...

  • Injury Manager

    3 weeks ago

    Kew, Australia Hanes Brands Full time

    Fantastic opportunity for a passionate injury manager to work for our vibrant Bras N Things business - 2 year fixed contract - Part time hours (3 days) with option to work these hours flexibly - Role based in Kew (VIC) or Pyrmont (NSW) A little about us HanesBrands Australasia is home to iconic Aussie brands including Bras N Things, Bonds, Sheridan and...

  • Practice Manager

    3 weeks ago

    Kew, Australia Doctors Secretarial Agency Full time

    **JOB ID: 1529**: - **PRACTICE MANAGER / SENIOR MEDICAL SECRETARY**: - **SURGICAL PRACTICE, KEW**: - **PERMANENT FULL-TIME**: - **PARKING ON SITE** Our client, a highly regarded specialist centre, seeks to recruit an experienced Practice Manager to oversee daily operations for this busy surgical practice, located in the inner east. The practice is...

  • Planned Giving Manager

    3 weeks ago

    Kew, Australia Guide Dogs. Full time

    **About Guide Dogs Victoria** Guide Dogs Victoria (GDV) is a leader in breaking down barriers that enable people, who have blindness or low vision to live life without limits. Guide Dogs Victoria recognises and responds to the diverse needs and choices of our Clients. With over 65 years of experience, we specialise in providing client directed high quality,...

  • State Account Manager

    1 month ago

    Kew, Australia Tassal Full time

    Our people each contribute in different ways, embracing our business values and harnessing our can do – safely culture with purpose and intent. Our shared values are an essential part of our business culture, they define us. They underpin and guide our commitment, attitude, how we work and the quality of our products. We are passionate, we achieve...

  • Clinic Manager

    4 weeks ago

    Kew, Australia MySkin Clinics Full time

    MySkin Clinics is Victoria's leading hair removal and skin rejuvenation clinic. We pride ourselves on our customer service and continue to invest in better technology and ongoing training for our staff. We believe education is the key to success, therefore offering ongoing training, support and growth to all our staff. Unlike our competitors we believe that...

  • Clinic Manager

    2 weeks ago

    Kew, Australia MySkin Clinics Full time

    MySkin Clinics is Victoria's leading hair removal and skin rejuvenation clinic. We pride ourselves on our customer service and continue to invest in better technology and ongoing training for our staff. We believe education is the key to success, therefore offering ongoing training, support and growth to all our staff. Unlike our competitors we believe that...

  • Clinic Manager

    2 weeks ago

    Kew, Australia MySkin Clinics Full time

    MySkin Clinics is Victoria's leading hair removal and skin rejuvenation clinic. We pride ourselves on our customer service and continue to invest in better technology and ongoing training for our staff. We believe education is the key to success, therefore offering ongoing training, support and growth to all our staff. Unlike our competitors we believe that...

  • Injury Manager

    2 weeks ago

    Kew, Victoria, Australia Hanes Brands Full time

    Fantastic opportunity for a passionate injury manager to work for our vibrant Bras N Things business 2 year fixed contract Part time hours (3 days) with option to work these hours flexibly Role based in Kew (VIC) or Pyrmont (NSW)A little about usHanesBrands Australasia is home to iconic Aussie brands including Bras N Things, Bonds, Sheridan and Berlei (to...

  • State Account Manager

    5 days ago

    Kew, Australia Tassal Full time

    Our people each contribute in different ways, embracing our business values and harnessing our can do – safely culture with purpose and intent. Our shared values are an essential part of our business culture, they define us. They underpin and guide our commitment, attitude, how we work and the quality of our products. We are passionate, we achieve...

  • State Account Manager

    4 weeks ago

    Kew, Australia Tassal Group Full time

    Our people each contribute in different ways, embracing our business values and harnessing our can do – safely culture with purpose and intent.  Our shared values are an essential part of our business culture, they define us. They underpin and guide our commitment, attitude, how we work and the quality of our products. We are passionate, we achieve...

  • Admissions Manager

    2 months ago

    Kew, Australia Ruyton Girls' School Full time

    **ruyton girls’ school** ADMISSIONS MANAGER CANDIDATE INFORMATION PACK JULY 2023 A AT RUYTON WE INSPIRE GIRLS TO BE BOLD. WE EDUCATE GIRLS TO LEAD LIVES OF IMPACT AND PURPOSE. QUITE SIMPLY, WE BELIEVE IN GIRLS. - LINDA DOUGLAS, PRINCIPAL B RUYTON GIRLS’ SCHOOL CONTENTS **About Ruyton 2** **Admissions Manager 3** **Responsibilities and Duties...

  • Practice Manager

    2 weeks ago

    Kew, Victoria, Australia Doctors Secretarial Agency Full time

    JOB ID:1529:- PRACTICE MANAGER / SENIOR MEDICAL SECRETARY:- SURGICAL PRACTICE, KEW:- PERMANENT FULL-TIME:- PARKING ON SITEOur client, a highly regarded specialist centre, seeks to recruit an experienced Practice Manager to oversee daily operations for this busy surgical practice, located in the inner east. The practice is long-standing and has enjoyed the...