Sales Support Specialist

2 weeks ago

City of Bayside, Australia The Recruitment Alternative Full time
  • Varied and engaging role – no two days are the same
  • Full time position, offering a competitive salary package
  • Be part of a supportive team that genuinely values each other’s contributions

About the Role
  

Due to continuous business growth, our client is seeking a self-motivated and proactive Sales Support Specialist (Internal Sales) to join their dedicated account management team.

Working closely with Key Account Managers, you will be responsible for building strong customer relationships, providing product information as well as undertaking a variety of administrative support duties.

With sales customer service as a key objective, the successful candidate will be someone who goes above and beyond to exceed customer’s expectations while maximising sales in a team-oriented environment.

 
What’s great about this role:

  • Secure employment with a well-established organisation
  • Great team environment and supportive culture
  • Australian family owned and operated
  • Personal development & career progression
  • Permanent, full-time office based position

Duties:

  • Outbound calls and arrangement of meetings with Account Management team
  • Handling inbound inquiries – calls, emails and webchat
  • Process quotations and sales orders
  • Lead generation & cold calling
  • Data entry and other administrative ad hoc duties

Skills and Experience:

  • Minimum 2 years’ experience in a similar internal sales support and customer service role.
  • Previous experience in processing orders in a fast-paced environment is desirable
  • Experience in calendar and booking management.
  • Experience in cold calling & telemarketing to a range of different customers.
  • Excellent verbal and written communication skills
  • Excellent telephone etiquette
  • Excellent customer service and interpersonal skills
  • Highly organised with the ability to prioritise and multitask
  • Strong attention to detail
  • Advanced proficiency in Microsoft office suite (Word, Excel
  • Great team player. Ability to work autonomously and unsupervised

  
How to apply
All applications are to be submitted online – click APPLY.  We will be reviewing applications as they are received so apply today  Please note only candidates that meet our client’s selection criteria will be contacted.
  
  
Job ID:
KM12978

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